Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
29 reviews
5 stars
8
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1
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1 star
17
- SRshawn retellNov 5, 20241.0ATM ate $465 dollars didn’t add it to my account. People in side the bank couldn’t give me estimate time of when I’ll be able to access my funds. Absolutely will never ever go back to this branch ever again. Mostly switching bank. Customer service is horrible.
- DRDave RigginsOct 20, 20221.0Making an elderly woman jump through hoops to deposit her rent payments... you deserve the deepest circle of hell.
- NTNieshia Rose TaylorAug 5, 20191.0The slowwwwwwwweeesssttttttttttttttttttttttttt bannnnnnkkkkkk evvverrrrrrrtttttttttttt😩
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist at 741 Duval Station Rd?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through service operates Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for saving towards goals or emergency funds.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by calling the bank at 844-4TRUIST (844-487-8487) during specified phone hours.
How do I activate my Truist debit card?
You can activate your debit card online to begin making digital and in-person payments using funds from your checking account.
What services are available at this Truist location?
This Truist branch offers deposit transactions, loans, credit cards, mortgage loans, insurance, investment and treasury services, business loans, and foreign currency exchange, among others.
What languages are supported at the Truist branch in Duval?
The Truist branch supports customers in English and Spanish.
Are there any places near Truist where I can print or ship packages?
Yes, The UPS Store 4856 located nearby offers printing and shipping services which could be convenient before or after your visit to Truist.
Can visitors enjoy some food or refreshments near the Truist branch?
Nearby eateries include Sushi Zen, a Japanese restaurant, The Jungle Bowl, a health food and smoothie café, and Golden Ox Liquors for drinks and food.
If I am visiting Truist, where can I find a nail salon nearby for a beauty service?
You can visit 168 Nails & Spa or Sky Nail, both nail salons close to the Truist location, to enjoy beauty and spa services.