Truist

2.4
29 reviews
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Business Details

741 DUVAL STATION RD, JACKSONVILLE, FL
32218, United States
(904) 513-5945
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
741 DUVAL STATION RD, JACKSONVILLE, FL
32218, United States

Hours

Reviews

2.4
29 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
1
1 star
17
  • BS
    Brianna Sierra
    Jan 3, 2025
    1.0
    By far the most rudest branch I have been to. When I was in the branch I was never greeted by the volunteer nor the branch banker in the back. The branch leader was taking his sweet time and spent over 50 minutes with a customer and did not come out and acknowledge anyone. I was trying to open a business checking account for our business and we have been banking here for a year now. The Truist banks are usually slower but not this rude. This branch I will not be back to .
  • DD
    Dan Dickson
    Feb 1, 2024
    1.0
    I can see why this location has so many poor ratings. I have a business account with this bank for over 8 years but not at this location. Should have just went to my main branch. I sat in the lobby for 30 minutes waiting to get something notarized. The person that was supposed to notarize it wanted to see my paperwork first and then he never communicated with me. Waste of time.
  • OD
    Obie Donaldson
    Sep 8, 2022
    1.0
    Beware this bank is the slowest ever. Doors are always locked to public. I have to come here weekly for work and they are slow regardless of traffic. I’ve sat here for 15 minutes with no other cars in sight.
  • MH
    Matthew High
    Feb 6, 2021
    5.0
    Just started a business account with them to see how they are banking and customer service wise. The staff are nice and far better than BoA, so I opened more accounts with them. So far, they are doing great.
  • AW
    Anthony Whitehurst
    Aug 3, 2019
    1.0
    Branch manager Very rude and disrespectful. I see why the other bad reviews now I have to experienced it for myself.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.