Truist

2.3
32 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9250 BAYMEADOWS RD, JACKSONVILLE, FL
32256, United States

Hours

Reviews

2.3
32 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
21
  • CB
    Chris Borland
    3 days ago
    5.0
    Ms Dickerson at bay meadows was super patient and so inviting and warm. Don't waste your time anywhere else
  • LE
    Lindsay Emerson
    Oct 6, 2025
    1.0
    Went to this location in hopes of making a deposit and getting a new debit card. Unfortunately The teller was rude and talked to me like I was dumb when I asked if a temp card they gave me until the new one is recieved in the mail can be used online. I get home with the temp card to pay rent only for it to bounce with reason it’s not an active debit card. I called Truist and they say they can’t activate it as they don’t have record of the temp card being given to me. The old lost card is still active. I love Truist but the customer service needs to step it up. It’s hard to trust an establishment that is rude but most importantly doesn’t follow through with promises.
  • TP
    Theodore Pearsall
    Nov 29, 2021
    1.0
    Come to make a withdraw and they can’t accommodate because the person in charge of large withdraws is at lunch. Absurd!
  • LL
    Luis
    Sep 23, 2015
    5.0
    Great customer service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.