Truist

3.5
22 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
13728 BEACH BLVD, JACKSONVILLE, FL
32224, United States

Hours

Reviews

3.5
22 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
1
1 star
7
  • MK
    Melissa kendrick
    Jul 31, 2025
    1.0
    The worst bank if u call knto call center it's all foreign people who can't help u this bank is a JOKE banked for 20 years finally went to a real bank ba l of America
  • KO
    Kate Obradovich
    Mar 16, 2022
    1.0
    This really is the worst bank. And how is a bank closed on Saturday? When do the normal people who work 8-6 have a chance to do their banking? It literally requires me to have to take PTO to access this branch. As soon as my safety deposit box is closed, I am finished with this bank entirely. Navy Federal Credit Union is the way to go. People forget banks are for profit. They are not for people.
  • AS
    antonio seara
    Jan 16, 2019
    5.0
    Awesome branch. The tellers are always quick and polite. The bankers are informative and take care of your every need.
  • YR
    Yanisis Romero
    Jul 3, 2017
    1.0
    Had me waiting for 20 minutes while the bank was empty

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.