Truist

2.9
25 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
11331 SAN JOSE BLVD, JACKSONVILLE, FL
32223, United States

Hours

Reviews

2.9
25 reviews
5 stars
10
4 stars
2
3 stars
1
2 stars
0
1 star
12
  • RR
    Richie Ray
    Dec 23, 2025
    1.0
    If I could give Truist zero stars I would (this review reflects Truist as a whole, not primarily just this crap location).
  • AG
    AMY GREER
    Sep 12, 2025
    5.0
    Marilyn was a pleasure to meet and work with.
  • GS
    Gregory Sanes
    May 12, 2023
    1.0
    This location no longer exists. Building was demolished. Don't come to this location.
  • DP
    DJ Perry
    Aug 15, 2022
    3.0
    I spoke with Jennifer, the head of the bank, and had no issues with the staff during my visit. Choosing between a checking and savings account was easy, and the staff was friendly and explanatory. However, I need to sort out some issues with a deposit and hope for no problems. I closed my savings account, and the lady at the front desk was curious as to why, but I had my reasons. The experience was quick and easy overall, and I appreciate the staff's assistance.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.