TD Bank

3.0
23 reviews

About

BankATMBusiness Banking ServiceTD Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Location

TD Bank
5665 Normandy Blvd, Jacksonville, FL
32205, United States

Hours

Reviews

3.0
23 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 star
11
  • KG
    Kristen L. Grossman
    Dec 28, 2025
    1.0
    If you ever find yourself needing to go inside this location, don’t. The customer service is atrocious — they are wildly condescending and unhelpful. No professionalism to speak of. It’s shocking to receive such poor treatment when you have been giving them your money to invest with for the last 10 years. Find a different branch or a new bank altogether. Google TD bank scandal, it will explain a lot.
  • CT
    Cheyenne Thompson
    Apr 8, 2025
    5.0
    There’s an overwhelming amount of negative reviews for this bank, so I was definitely a bit tentative going in to see if TD was a good fit for my needs. I was pleasantly surprised that not only was the staff personable and welcoming, but the young woman helping me, Ambrosia, went above and beyond to assist me after I was unable to get the bonus I wanted online! All the staff I interacted with were so sweet, it is a clean and welcoming environment, and I’m very happy I gave them a chance :)
  • RW
    rosemary winbush
    Oct 30, 2024
    5.0
    Great team at this location!! If you’re traveling internationally, you can handle your money exchange needs before you go; it’s an easy smooth process. If you want banking education, this Normandy branch has a wonderful community training space where you can learn lots about business banking, financial literacy, realtor and mortgage engagement, and so much more. Stop by to meet the team and find out more about how they are able to assist you in your money journey!
  • MM
    Money Mizer
    Nov 7, 2022
    5.0
    Super friendly efficient service! Be sure to see Santisa and Ambrosia! Happy to see one on the westside of town! No more driving over the bridge any longer!!!

Frequently Asked Questions About TD Bank

What are the regular drive-through hours for TD Bank at 5665 Normandy Blvd?

The drive-through at TD Bank is open Monday to Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 11:00 AM to 2:00 PM.

Is TD Bank at 5665 Normandy Blvd open on holidays?

TD Bank is closed on the holidays of November 11, November 27, and December 25, 2025.