First Citizens Bank

3.9
15 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
1471 San Marco Blvd, Jacksonville, FL
32207, United States

Hours

Reviews

3.9
15 reviews
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4
  • LL
    Lindsey LeClair
    Oct 10, 2025
    5.0
    Misale was very polite extremely good customer service!
  • RO
    Raymond Orteg.
    Sep 25, 2025
    1.0
    VERY BAD Bank they treat you like garbage and charge you hiding fees like thief's i don't recommend any body to do business here.
  • OR
    Obdulia Rondon
    May 22, 2020
    5.0
    We have been a customer for almost 6 years now. I am extremely satisfied with the service I have received during this past years. I have recommended others to the bank. The most delightful experience has been recently during the pandemic. I knew that my PPP was going to be taking care. I had an specific person I could contact at any time. She was working hard to make sure her clients were served. I heard others about their experience, they were literally talking to a computer ,while I have a direct line and a name. Truly, I have no words to describe that.
  • KF
    Ken Frisbee
    May 21, 2020
    5.0
    Thank you First Citizen's Bank team, for your hard work and dedication with helping not just us, but all of your clients through the PPP funding process! It allowed me to focus on keeping my employees and customers safe while your team was working hard to make sure I could keep my employees paid. You are truly watching out for your clients’ best interests. Please know that it does not go unnoticed or unappreciated!

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 1471 San Marco Blvd?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through banking services?

Yes, the drive-through is open Monday to Friday, 9:00 AM to 5:00 PM, and closed on weekends.