First Citizens Bank

4.3
6 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
13860 Old St Augustine Road, Jacksonville, FL
32258, United States

Hours

Reviews

4.3
6 reviews
5 stars
5
4 stars
0
3 stars
0
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1 star
1
  • LB
    Lucas Bond
    Jul 30, 2024
    5.0
    Although I do not bank with First Citizens Bank, I have had the pleasure of interacting with Andres Jimenez, and I must say he is exceptionally knowledgeable and helpful. Andres is very educated and knows the commercial banking field very well. His expertise and willingness to assist have been incredibly valuable. If you're looking for a professional who truly understands commercial banking, Andres Jimenez at First Citizens Bank is the person to go to. Highly recommended!
  • MM
    Marysel
    Aug 22, 2023
    1.0
    Not friendly staff they don’t know how to accommodate the customer
  • SA
    Steve Alldread
    Dec 22, 2021
    5.0
    Very friendly staff, attentive to customer needs
  • BD
    Bryan Davis
    May 26, 2018
    5.0
    Great bank, great people! Always go above and beyond for me and our company.

Frequently Asked Questions About First Citizens Bank

What are the standard operating hours of First Citizens Bank at 13860 Old St Augustine Road?

The bank operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank offer drive-through service at this location?

Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.