Headquartered in Jacksonville, Florida, EverBank offers clients a unique financial advantage through high-yield, high-performing consumer and business banking and investing products, along with commercial financing services. Get competitive rates, ATM reimbursements, online and mobile banking access and in-person service with financial centers in Florida and California. EverBank, N.A., member FDIC and Equal Housing Lender. EverBank, N.A. NMLS ID: 399805.
Customer Service always answers promptly, and accurately handles my questions while being very friendly and professional.
BS
Bill Strudel
Sep 8, 2025
5.0
Excellent service and friendly staff.
TW
Tommy West
Aug 25, 2025
1.0
Think twice before banking here and check out the reviews on this Bank on the review websites.
Open an account hadn't been open long my money's in that account my social security check is going to that account and they said it would be for to 5 days under review so I won't be able to access my money to pay my bills or anything I should have read the reviews before the beginning with this Bank. Don't even have much money in the account I don't understand why it's under review.
SC
Steve Cooper
Jun 23, 2025
1.0
Avoid—there are far better options.
The online application process for their Performance Savings account failed at the last step, where you fund the new account.
About three weeks later, I finally succeeded in entering info to fund the account, and EverBank made the micro-deposits correctly and on time. However, a few days later, when I tried to verify the micro-deposit accounts at EverBank, the verification failed with “we can’t find your application”. I called the bank and learned my application had “timed out”, meaning they had purged my application because too much time had passed since I entered the application.
I’m actually relieved it didn’t work out—if a bank’s software is so poorly written that it purges an application just days after the bank makes micro-deposits, just imagine all the other problems you’ll encounter down the road.
DW
Dan Walker
Apr 12, 2021
1.0
A bank that no longer offers IRA accounts. Lovely. Will be closing out any business of mine with TIAA this year.
EverBank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does EverBank have a drive-through service and what are its hours?
Yes, EverBank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
Where is EverBank located?
EverBank is located at 104 New Berlin Rd, Jacksonville, FL 32218, USA.
What types of banking and financial services does EverBank provide?
EverBank offers high-yield consumer and business banking, investing products, and commercial financing services, along with competitive rates, ATM reimbursements, and online/mobile banking access.
Does EverBank require appointments for financial planning?
Financial planning at EverBank is available by appointment only.
Are there any holiday hours or closures I should be aware of at EverBank?
EverBank is closed on several holidays including November 11 and 27, December 25, and has reduced hours on December 24 and 31, operating from 9:00 AM to 2:00 PM on those days.
How can I contact EverBank?
You can reach EverBank by phone at +1 904-714-1162 or visit their website at https://www.everbank.com/.
Which nearby eateries can I visit before or after my appointment at EverBank?
Nearby food options include Dunkin' for coffee and donuts, Luigi's by Regis Pizza, Dairy Queen for fast food and ice cream, Cecil's Diner & Pub, McDonald's, Sunfish Grill for seafood, and Great Wall Chinese Buffet.
Are there any convenient stores or gas stations close to EverBank where I can fuel up or grab essentials?
Yes, nearby convenience options include Circle K and Kangaroo Express gas stations, as well as Jax Smoke Shop and Winn-Dixie grocery store.
What nearby amenities can provide additional services during my visit to EverBank?
You can find nearby services like Ray Moore - State Farm Insurance Agent, Western Union money transfer, Jackson Hewitt Tax Service for financial advising, and local gyms such as Athletes Choice Fitness Center and EnerGYM NorthJAX.