EverBank

2.8
16 reviews
EverBank Financial Center

About

BankTIAA-CREF
Headquartered in Jacksonville, Florida, EverBank offers clients a unique financial advantage through high-yield, high-performing consumer and business banking and investing products, along with commercial financing services. Get competitive rates, ATM reimbursements, online and mobile banking access and in-person service with financial centers in Florida and California. EverBank, N.A., member FDIC and Equal Housing Lender. EverBank, N.A. NMLS ID: 399805.

Location

EverBank
10400-01 San Jose Blvd, Jacksonville, FL
32257, United States

Hours

Reviews

2.8
16 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
1
1 star
8
  • WB
    Whitney Buck
    Dec 22, 2025
    5.0
    This particular branch has always been lovely to visit for my banking needs. Someone is always there to open the door and greet you without fail. The team there is stellar. It does not offer the same services as some other major banks, which I think is the reason for most of the negative feedback. I love the high-yield saving account option as well.
  • TW
    Tommy West
    Aug 25, 2025
    1.0
    Think twice before banking here and check out the reviews on this Bank on the review websites. Open an account hadn't been open long my money's in that account my social security check is going to that account and they said it would be for to 5 days under review so I won't be able to access my money to pay my bills or anything I should have read the reviews before the beginning with this Bank. Don't even have much money in the account I don't understand why it's under review. I've been calling all day and got no response every time I've talked to a customer specialist they've not been able to answer any of my questions or anything like that I have been calling.
  • MF
    mike freeman
    Dec 18, 2024
    1.0
    Warning do not ever put your money with this Bank . I have been trying to close my account and get my money for over a month. They are horrible people
  • HM
    Harry Murray
    Jun 13, 2023
    1.0
    Horrible customer service, overall a terrible place to bank. Shady activity on every level. Trust me, if you make them angry they will close your account without notice, I've heard horror stories. Ultimately, they do not care about you. Steer clear of this den of thieves at all costs.

Frequently Asked Questions About EverBank

What are the general operating hours for EverBank on weekdays?

EverBank is open Monday through Thursday from 9:00 AM to 4:30 PM, and on Friday from 9:00 AM to 5:00 PM.

Are EverBank's drive-through hours different from the lobby hours?

Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, which is slightly later than the lobby hours during the week.