At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
This is the worst bank that I have ever used in my life at 50 years old. It is always a bad experience at this branch on fivay road. I sat in the drive through for 15 minutes without a single word.Said to me so I go inside to find out what's going on and a girl name.D rebecca disrespectful as can be , i tell her.
That they needed more help in there.And her answer.Was you don't think that I already know that and I need to be more patient and then after I got irritated with her remark refused to give me my money that they are holding in their establishment.
Pathetic service pathetic customer service by Rebecca.I will be taking my money out of that bank.Very soon
JD
James Douglas
Jul 31, 2025
1.0
Horrible Experience...opened a new account at Hudson, Fl. location because it was nearby to make cash deposits from my business. They lost my cash deposits on day 1 (still don't know how that was possible) and after a month, am still waiting to be "mailed" my money after numerous calls to customer services. Do Not Make the same mistake I did in trusting this institution with my money... AVOID, AVOID, AVOID!!!
L_
LOCC __63
Jul 20, 2022
3.0
Still up in the air about this merger.. so many things are still not working correctly.. but I will redo this post in December 22..
MW
Murrell Wilheln
Jan 16, 2018
4.0
All staff are friendly, kind, & professional!
CW
Christina Williams
May 10, 2017
4.0
The people are great and the account was perfect for my needs. The only issue is I can't get there in time due to working the same hours they're open everyday. If they opened at 8am I would give a 5 star.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
Truist's drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking or savings account online?
Yes, you can open a new checking or savings account online. Debit cards and checks are mailed to you, or you can visit a branch to receive a temporary debit card immediately.
How can I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments.
What services does Truist provide?
Truist offers services including deposit transactions, loans, credit cards, mortgages, insurance, investments, trust and treasury services, business banking, and foreign currency exchange.
What are Truist's branch hours?
The Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on weekends.
What languages are supported at the Truist Hudson branch?
The Truist Hudson branch supports English and Spanish.
How can I schedule an appointment at Truist?
You can schedule an appointment online through Truist's appointment reservation site.
What nearby places can I visit after banking at Truist on Fivay Road?
After banking at Truist on Fivay Road, you can visit nearby places like Famous Sal’s Pizza & Italian Eatery for a meal, Hudson Art and Decor for shopping, or Excellent Nails 2 for beauty services.
Is there an ATM near the Truist bank branch on Fivay Road?
Yes, there is a Truist ATM nearby for convenient withdrawals and deposits outside of branch hours.
Where can I find other banking options close to Truist on Fivay Road?
Regions Bank is located nearby, offering additional banking services in the area.