Truist

3.5
25 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
14207 FIVAY RD, HUDSON, FL
34667, United States

Hours

Reviews

3.5
25 reviews
5 stars
11
4 stars
4
3 stars
3
2 stars
1
1 star
6
  • JS
    Jayson Stoll
    Jul 31, 2025
    1.0
    This is the worst bank that I have ever used in my life at 50 years old. It is always a bad experience at this branch on fivay road. I sat in the drive through for 15 minutes without a single word.Said to me so I go inside to find out what's going on and a girl name.D rebecca disrespectful as can be , i tell her. That they needed more help in there.And her answer.Was you don't think that I already know that and I need to be more patient and then after I got irritated with her remark refused to give me my money that they are holding in their establishment. Pathetic service pathetic customer service by Rebecca.I will be taking my money out of that bank.Very soon
  • JD
    James Douglas
    Jul 31, 2025
    1.0
    Horrible Experience...opened a new account at Hudson, Fl. location because it was nearby to make cash deposits from my business. They lost my cash deposits on day 1 (still don't know how that was possible) and after a month, am still waiting to be "mailed" my money after numerous calls to customer services. Do Not Make the same mistake I did in trusting this institution with my money... AVOID, AVOID, AVOID!!!
  • SH
    Steph H
    Jul 13, 2023
    5.0
    John, the branch lead, was awesome in trying to help me get an issue resolved . Very friendly, accommodating, went above and beyond. Great service. Glad to see there are still humans that want to help you out 🙂
  • KM
    Kelly Miller
    Mar 6, 2023
    1.0
    Pitiful.
  • HP
    Hawaiian Pride
    Mar 14, 2016
    5.0
    Great staff and no wait.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.