Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
54 reviews
5 stars
13
4 stars
3
3 stars0
2 stars
4
1 star
34
- MCMarisol De La CruzJun 3, 20252.0I’ve been banking with SunTrust for over 14 years simply because I dislike change and it’s close to home—but I’ve finally had enough. The customer service at my local branch is consistently poor. The tellers seem more interested in chatting with each other than helping customers efficiently. Instead of moving the line quickly, they act like they’re on “island time,” with no sense of urgency. To make matters worse, the deposit machine is always out of service, which defeats the purpose of quick banking altogether. It’s frustrating and unprofessional. I’ve stayed loyal for too long, but this might finally be the push I needed to switch banks.
- EGElizabeth GonzalezMay 3, 20231.0Horrible costumer service , waiting for more than half an hour just to confirm a business account I open with them online . Really considering closing my business account with them
- JDJohn DavisMar 29, 20235.0Maybe I got lucky? Went in there on Friday around 1pm, 2 tellers, 4 customers inside including a sleeping gecko below the counter.. I deposited my check within 4 minutes, took the hungry gecko and was out the door. Pretty much the same service and speed I get on the west side. I guess it's 'all about the timing'..
- JPJean PJan 9, 20231.0Avoid this bank…
- LMLORRA MillerDec 1, 20211.0THEIVES....YES I SAID THIEVES. I OPENED A BUSINESS ACCOUNT IN NOVEMBER OF THIS YEAR. I OPEND IT WITH A THOUSAND DOLLAR MONEY ORDER FROM MY PERSONAL CREDIT UNION. THEN I RETREIVED A TWENTY-FIVE THOUSAND DOLLAR CASHIERS CHECK TO FUND MY BUSINESS ON WEDNESDAY. MY ACCOUNT WAS CLOSED THE FOLLOWING WEEKEND FOR CHECK FRAUD AND I DID NOT USE ANY FUNDS IN THE ACCOUNT BECAUSE I HAD NOT RECEIVED MY DEBIT CARD. IT HAS BEEN OVER TWO WEEKS AND NO RESPONSE FROM THE FRAUD DEPT AND NO INFORMATION IS BEING PROVIDED TO ME. PER MY CREDIT UNION THEY WERE NOT CONTACTED ABOUT THE VALIDITY OF THEIR CASHIERS CHECK OR MONEY ORDER THAT THEY GAVE ME. THIS BANK HAS UNFAIR PROCEDURES. STAY AWAY!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Homestead?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is Truist branch in Homestead open for lobby services?
The branch lobby is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Which languages are spoken at the Truist Homestead branch?
Truist Homestead branch services clients in English and Spanish.
How can I open a new account at Truist?
You can open an account online, by phone, or by visiting a branch. For CDs, you must open the account at a branch. Visiting the branch allows you to get a temporary debit card right away.
How do I activate my Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
What types of products and services does Truist offer at this location?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
Are there any nearby banks or ATMs near Truist Homestead for convenience?
Yes, BB&T bank, Truist ATM, SunTrust Mortgage, TD Bank ATM, and Presto! ATM are nearby, providing convenient options for banking and ATM services around Truist.
What dining options are near the Truist branch in Homestead?
Nearby restaurants include McDonald's, Wendy's, Starbucks (two locations), and Outback Steakhouse, great for grabbing a meal or coffee before or after your visit.
Are there any nearby hotels or accommodations near Truist Homestead?
Courtyard by Marriott Miami Homestead is located nearby, offering convenient lodging options for visitors to the area.
What nearby retail and service stores can I visit around Truist Homestead?
Nearby you will find Verizon and Russell Cellular for mobile phones, Sleep Number for furniture, Walgreens for pharmacy and travel services, and Americlean Dry Cleaners.