Come visit us at our Homestead branch, located near the intersection of 15th Street and Krome Avenue, in front of the Homestead Community Center. As a leading regional bank in the US, we're committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions, we are here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is Banking Forward. This is SouthState Bank.
Bank doesnt even keep bankers hours. You get off work at 5 on Friday , traffic is backed up and bank drive thru closes at 530.. closed on Sat and Sun.. cant get money until 9 am Monday and you have to be at work before that... how hard is it to be open 9 to noon on Saturday.. they said no one wanted to work.. awe booo hooo... too many people looking for work for that lame excuse!
CC
Caroline
Jul 23, 2025
1.0
Never bank there. People with disabilities are scammed and ignored. The Homestead Branch counter rep keyed in the wrong account number thus leaving the credit card payment unpaid. The receipt shows it was paid. Family member called to have it corrected since her name was on the checking account and they wouldn't correct it. Instead of fixing the problem over the phone the customer is told to go back. This customer does not have a car. The bank rep was given the correct account number, in person, in which to take out the Credit card pmt. It was their error but they won't own up to it. Don't get a credit card with South State Bank. You can't speak to the branch manager because their calls go to a call center. As soon as I get the receipt I will post the rep that caused so much trouble. Thank you Keith, ( another bank rep) for trying to help, at least you answered the phone and called me back!!. All they have to do is take the funds from the correct account and pay the credit card bill as directed by the customer. The rep and manager at customer care was given exact time of day and date the error on their part was done. They expect the customer to pay credit card late fees, interest, and walk miles back to the bank to fix the reps error. I wonder how many more people this happens to. This customer has lost trust in this bank and doesn't want to use their credit card. No wonder this bank rates a 3.
JM
John L Moore
Jun 28, 2023
2.0
The building smell like mold is throughout the building
RM
Robbie Mock
May 2, 2022
1.0
NOT ONE PERSON TO ANSWER THE PHONE!! And none of the other branches will help me. I have been a customer for over 40 years... but as soon as they sold it, customer care went down the toilet.
What products and services does SouthState Bank offer at the Krome Ave Branch?
SouthState Bank offers checking and savings accounts, mortgages, wealth management, commercial and small business loans, and tailored financial solutions at the Krome Ave Branch.
What are the regular business hours for SouthState Bank's Krome Ave Branch?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:30 PM. It is closed on Saturdays and Sundays.
When is the drive-through service at SouthState Bank Krome Ave Branch available?
The drive-through is open Monday to Thursday from 8:30 AM to 5:00 PM, and Friday from 8:30 AM to 5:30 PM. It is closed on weekends and certain holidays.
Is the SouthState Bank Krome Ave Branch accessible for customers with disabilities?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
How can I contact SouthState Bank Krome Ave Branch for customer service or inquiries?
You can call the main phone number at +1 305-224-5009 or email customercare@southstatebank.com for assistance.
Does SouthState Bank Krome Ave Branch have an online presence or mobile apps for convenient banking?
Yes, they have a website, and mobile apps available on both iOS and Android platforms for convenient banking anytime, anywhere.
What nearby places can I visit before or after banking at SouthState Bank on Krome Ave?
Nearby places include the Homestead Community Center in front of the branch, City Church, Cafe Cubano Krome Ave., and Somerset Arts Academy, offering community, dining, and educational options.
Are there other banks close to SouthState Bank Krome Ave Branch if I need additional banking services?
Yes, CenterState Bank is nearby, providing additional banking options in the area.
What options are available nearby SouthState Bank for medical or health-related services?
Nearby medical facilities include Florida Medical Center, Fox Medical Center of Homestead, and Lobaina Dental for dental and health services.
Can I find fuel stations around SouthState Bank Krome Ave Branch?
Yes, Mobil, Dion's Quik Chik, BP, Exxon, and Exxon & Mobil Stations are nearby for convenient fueling and convenience store needs.