Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
34 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
3
1 star
12
- DMDarines MarquezDec 22, 20251.0Ojo lean bien antes de abrir una cuenta en este banco. Si pudiera les pongo 0 estrellas. Hace unos meses me abrí la cuenta en este banco. Resulta que hace un mes me mandan una notificación que el 5 de enero me cierran la cuenta. Ok lo entiendo cada cual hace con su negocio lo que quiere. Pero como desde hoy día 22 de diciembre ya me tienen la cuenta bloqueada sin decir en un aviso que la cuenta 2 semanas antes de el día de cierre ya no puede ser usada. Si ponen cierra el 5 de enero pues efectivo el 5 de enero es el día que uno ya no puede usarlo. Llamo al banco y me dicen que no puedo transferir el dinero que me queda y ni siquiera ir en persona a sacar el dinero que tengo que esperar después de el día 5 de enero para ver si me mandan un cheque. ( Para ver. ) En serio eso no son respuesta. Eso se llama robar al descaro. El dinero no me lo dio el banco. Lo puse yo. Frescos que son. Trabajen bien y sean más responsables con sus clientes. Así en vez de subir como compañía van a irse hundiendo poco a poco. Menos mal no puse mis ahorros en esa cuenta. Que falta de respeto.
- JSJuan J Mora SuarezDec 20, 20251.0Horrible service
- HGHéctor Andrés Fernández GonzálezAug 7, 20255.0Un trato muy amable
- BMBarby MolinaJul 21, 20253.0De esta Sucursal bancaria no tengo buenas nuevas lamentablemente referente al trato que comentar de algunos empleados, hoy día lunes 07/21/2025 at 1:50pm, como cada mes fuimos hacer un pago en persona, otros son auto pay, por el drive thru y quienes de los 2 que estaban atendiendo no son nada profesionales, son unos ineptos, nada cordiales, faltos de empatía, faltos de respeto.., hacia la atención al cliente, nos tocó entrar al banco hablar con una representante que por años nos conocen a mi esposo y a mi, se llama Miriam Sánchez, a diferencia es muy profesional, muy amable, muy cordial, afable, siente empatía por cada cliente que entra al banco, le explicamos lo sucedido de que aún para pagar nos pedían la licencia y que iban a poner un reporte que nos estábamos negando, porque no nos conocían, siendo asiduos clientes, cuando cada mes por años somos clientes del banco, que ha cambiado en varias ocasiones de nombre.., no lo sentimos justo el trato recibido cuando nos conocen era innecesario por lo que nos hicieron pasar. Nosotros estamos disgustados y se debe saber que deben tener personal calificado para atender con profesionalismo a los clientes, porque por el mal trabajo de unos cuantos puede afectar el prestigio de TRUIST, nosotros como personas de negocio por el mal desempeño de algunos empleados ineptos no vamos a dejar de ser clientes y que son ya de varios años. Confiemos que tomen las medidas apropiadas con su personal. Las 3 estrellas 🌟 son para los empleados ineptos, el banco cubre nuestras expectativas razón que somos clientes ya de algunos varios años. Gracias.
- EBE BJun 26, 20215.0I had a great experience with courteous employees, with high-quality professionalism. Anabel helped me to complete my paperwork and transactions super fast. It's a clean and well-maintained branch.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Hialeah West?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What are the standard branch hours for Truist at 7775 W 33rd Ave, Hialeah?
The branch operates Monday to Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Online applications require waiting for your debit card and checks by mail; branches provide temporary debit cards immediately.
Do I need both a debit card and checks for Truist's checking accounts?
Checking accounts provide a debit card and checks for daily transactions like purchases, digital payments, and deposits. Savings accounts are designed for saving money toward goals or emergencies with limited withdrawals.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using the funds in your checking account.
What services does Truist offer at this location?
Truist provides services including deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, treasury, trust, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
What products are available at the Truist branch in Hialeah?
This Truist branch offers checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management products.
Are there nearby ATMs or bank locations close to Truist at 7775 W 33rd Ave?
Yes, nearby places include another Truist ATM, The Exchange Network ATM, TD Bank ATM, and BB&T Mortgage, providing convenient banking options in the area.
What dining options are available near the Truist branch in Hialeah West?
Nearby dining spots include Starbucks for coffee and light fare, Pollo Tropical for Latin American cuisine, and Chipotle Mexican Grill for Tex-Mex fast food, ideal for grabbing a meal before or after your visit.
What retail stores are located near the Truist bank branch?
Customers can visit retail stores nearby like AT&T Store for mobile phones and accessories, Game Stop for video games and entertainment, Dollar General for discounts, Ross Dress for Less for clothing, and Walgreens for pharmacy and convenience items.