At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Not a very helpful bank. Bank manager says one thing and tellers say the opposite.
TP
Turtle and Pup
Oct 14, 2025
1.0
Opened Business Account Online no issues. Had Cash to Dep next Day. Logged into Online Banking with notice to Contact Truist Online Followed Email Next Morning Account Locked and Closed. Branch Manager Closed Account Without Reason. Avoid This Branch or Close your Accounts and Go to a different Bank.
KA
Kevin Ahles
Apr 25, 2025
1.0
Walked in on a Friday. Was told to take a seat because they only have one banker… on a Friday… Wasn’t helped or acknowledged while sitting for 20 minutes so I walked out. Customer service and banking sure isn’t how it used to be. Won’t be opening an account here.
JB
Julie Boyd
Jan 24, 2023
1.0
I had to pay 243. 59 to get copy of my bank statements since I do online banking it has been 3 weeks still have not recieved them staff is rude, not helpful at all. I closed my account. I have left 3 messages for a manager to call me still has not called. Worst staff by far lazy, rude, and downright hateful
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the opening hours for Truist's drive-through service?
Truist's drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch in Hernando open for in-person banking?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to help you save for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Branch visits provide a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card easily online, enabling digital purchases and in-person payments.
What services does Truist provide at this location?
Truist offers deposit transactions, loans, credit cards, mortgage services, insurance, investment, treasury, trust services, foreign currency exchange, and business banking.
Are there nearby places where I can shop or dine around Truist in Citrus Hills?
Yes, you can visit Shoppes of Citrus Hills for shopping and retail, Burger King for fast food, and Mariana's The Stinky Rose for Italian food nearby.
Where can I find ATM and financial services near Truist?
Nearby you can find LibertyX Bitcoin ATM and Presto! ATM, as well as Western Union for money transfer services.
What other essential services are available near the Truist branch?
You can access services like Walgreens pharmacy, UPS Access Point shipping, Citrus County Pet Sitting, and medical supplies at Beltone Hearing Aid Service.
Does Truist offer bilingual support and mobile banking options?
Yes, Truist supports English and Spanish speakers and provides mobile apps for both Android and iOS devices for convenient banking.