Wells Fargo Bank

Reviews

• SO

  Sergey Orlov

  Sep 8, 2023
  5.0
  I have been a loyal customer of Wells Fargo for 10 years, and I recently had an experience that reminded me of why I continue to bank with them, despite some of the negative perceptions about the industry. Yesterday, I visited the Wells Fargo branch located at 1201 E Hallandale Beach Blvd, Hallandale Beach, FL 33009, with my three-year-old daughter to have a document notarized, a process that typically takes about 10 minutes. To my surprise, when I arrived at the branch around 4 PM, the only available employee informed me that she had already finished her work for the day and was leaving. This left me in a difficult situation as she was the only one who could notarize my document. In my moment of frustration, I decided to visit another Wells Fargo branch located at 3131 W Hallandale Beach Blvd, Hallandale Beach, FL 33009, a few miles away, expecting a similar response. However, the experience there was entirely different. Patricia Torres, an employee at the second branch, not only greeted me warmly but also promptly notarized my document. Her professionalism, willingness to help, and dedication to customer service were exceptional. It’s thanks to outstanding individuals like Patricia that I remain a customer of this bank. Her actions showcased the kind of customer-centric approach that I value in a financial institution. While some may have negative perceptions of big banks, experiences like this one remind me that exceptional employees can make all the difference. Thank you, Patricia, and thank you, Wells Fargo, for having such dedicated staff who prioritize customer satisfaction.
• JB

  julio enrique pinzon barajas

  Aug 23, 2023
  1.0
  Pesima atencion al cliente ... No dan la información precisa de los servicios del banco, al final parece que nos les interesara el cliente
• MF

  max fahima

  Oct 20, 2020
  1.0
  Worse customer service I'm changing my back to different bank
• YF

  Yohan Fu

  Nov 22, 2018
  5.0
  Excellent service
• CM

  Carlos Mendoza

  Nov 28, 2017
  5.0
  Staff personnel are friendly, fast and effective. Usually no too crowded.

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