Truist

2.7
69 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
99 US HIGHWAY 17 92 W, HAINES CITY, FL
33844, United States

Hours

Reviews

2.7
69 reviews
5 stars
24
4 stars
4
3 stars
3
2 stars
5
1 star
33
  • AM
    Alondra Maldonado
    2 days ago
    1.0
    I was told I needed an appointment to open an account when no banks request you to have an appointment. What sense does that make? Trust wonders why they had to go bankrupt. 🙄
  • JC
    Jonathan Colondres
    2 days ago
    1.0
    Always an issue, they barely want to work. They make you do through extra hoops just to get something done.
  • JH
    Joseph Holloway
    Oct 21, 2025
    1.0
    ATM not accepting cash deposit. Really !? It’s right outside your building.
  • RC
    Rolando Contreras
    Jul 18, 2025
    1.0
    Not enough personal, has to wait over an hour to for any service, no costumer service at all
  • RM
    Ruth Maldonado
    Jun 30, 2025
    1.0
    This is the worst customer service I have ever have, but it’s the only near me, so I have to go there. I have to wait 1.5 hour. No Staff and the ones be there are very rude, slowest and do not care. The only good customer service staff is Charles, but he does not there. The company has to train their employees with a good Customer Service skills.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.