Truist

2.1
34 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3814 NW 43RD ST, GAINESVILLE, FL
32606, United States

Hours

Reviews

2.1
34 reviews
5 stars
7
4 stars
3
3 stars
0
2 stars
1
1 star
23
  • TT
    Tiffany
    Nov 3, 2025
    1.0
    Absolutely worst bank they will rip you off they overcharge my account by charging a maintenance fee then charged me and overdraft fee so I pay the $53 to get my account back on and then they said they can't open my account again. Do not bank here
  • NC
    Neon Carcosa
    Aug 1, 2025
    1.0
    Embarrassing
  • DJ
    D J
    Jan 8, 2024
    1.0
    Seriously…google needs an option for “no stars”. This is, hands down, the WORST bank that I have EVER dealt with. You’ll be ignored or, if you’re lucky, you’ll have the chance to be met with one of their extremely rude and ill-mannered employees. It comes as absolutely no surprise to me that there are so many other poor reviews of this branch and their lack of “damage control” just goes to show that they truly could not care less with how their customers feel. Recently we went in to withdraw money and was told it wasn’t possible because the system was down…okay, sure, technical issues happen; they’re uncontrollable BUT - talking to your customers as though they are garbage is something that IS COMPLETELY within your control. Their lack of empathy is appalling and their lack of professionalism is even worse. Spare yourself. Stay far away from this branch.
  • HH
    HB
    Jun 23, 2020
    5.0
    Great bank better than the other banks
  • JJ
    John
    Mar 1, 2019
    5.0
    I banked with a young man named Jose and can say he was one the most professional bankers I’ve ever had the pleasure of working with. He has excellent customer service skills.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.