First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Worst bank I have ever dealt with. Do not bank here.
IM
I. M.
Aug 31, 2020
1.0
Unwelcomed by the staff.
No way to cash a check in the same day.
No opportunity to open an account and deposit money.
No opportunity to get a cashier's check.
No opportunity to get any kind of service basically.
Couldn't cash a check with their name on it! How ridiculous is that?
Went to the local credit union it took 1 minute to deposit the check the way I wanted and get the services I requested.
Ridiculous.
Why do you exist on the market for?
Waste of time.
Frequently Asked Questions About First Citizens Bank
What are the drive-through service hours at First Citizens Bank in Ft Myers?
The drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Where is First Citizens Bank located in Ft Myers?
It is located at 16700 Bass Road, Ft Myers, FL 33908, USA.
What are the regular banking hours for First Citizens Bank at this location?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank closed on any public holidays?
Yes, the bank is closed on November 11, November 27, December 25, 2025, and January 1, 2026.
What types of banking products does First Citizens Bank offer at this branch?
They offer Checking, Savings, Personal Lending, Home Equity, Credit Cards, Online and Mobile Services, Business Checking, Business Lending, Business Credit Cards, and Merchant Services.
What should I know about the main contact details of First Citizens Bank at this location?
You can reach the bank by phone at +1 239-985-2200 or by fax at +1 984-867-3506.
Are there mortgage lenders near First Citizens Bank at 16700 Bass Road?
Yes, nearby mortgage lenders include Elena Smith and Rhonda Chapman, which could help you with mortgage services alongside the bank's offerings.
What medical facilities are located near First Citizens Bank in Ft Myers?
Nearby medical professionals include Peter Schreiber, DO, Jeanine LaBoy, MHA MSN APRN AGPCNP-BC, and Millennium Physician Group - Fort Myers Physical Medicine and Rehabilitation, useful if you need health services before or after your visit.
Are there any hotels or event spaces near First Citizens Bank?
Yes, Candlewood Suites Fort Myers-Sanibel Gateway is a nearby hotel and event space, which can be convenient for visitors attending events or needing accommodation.
How can I access First Citizens Bank online?
You can visit their location-specific website at https://locations.firstcitizens.com/fl/ft-myers/16700-bass-road for more information and online services.