Business Details
About
Credit UnionBankATM
Eglin Federal Credit Union is a member-owned financial institution serving Okaloosa, Santa Rosa and Walton counties since 1954.
EFCU has ten branches and more than 50 local ATMs. Two on-base branches serve Eglin AFB, Hurlburt Field, Duke Field and 7th Special Forces Group. Eight community branches assist members in Crestview (2), Destin, Fort Walton Beach, Mary Esther, Navarre, Niceville-Bluewater Bay, Pace and the surrounding areas.
Membership is open to active duty and retired service members and their families; employees of more than 700 local businesses and organizations; and anyone who lives, works or worships in north Okaloosa county.
Benefits of EFCU membership include free Premium Checking and low-rate loans for cars, boats, motorcycles and street-legal golf carts. The Credit Union offers home equity loans and conventional mortgages with financing available in seven Florida counties. EFCU’s Mastercard, with rates as low as 7.9% APR, has no annual fee, no balance transfer fee, no cash advance fee and no international transaction fee.
Eglin Federal Credit Union is a CO-OP Shared Branch, which means members can perform transactions at 5,000 other credit unions in the U.S. They can also access their account at 80,000+ surcharge-free ATMs worldwide on the CO-OP and Allpoint ATM networks.
Eglin Federal Credit Union is an Equal Housing Lender. Insured by NCUA.
Location
Eglin Federal Credit Union
838 Eglin Pkwy NE, Fort Walton Beach, FL
32547, United States
Hours
Reviews
3.1
127 reviews
5 stars
57
4 stars
7
3 stars
5
2 stars
6
1 star
52
- TLT LambertOct 15, 20251.0One star because 0 stars is not an option. I’ve tried for 30 mins to reach a person at any location and just keep getting send in circles with a machine. Terrible service.
- VBVery BlessedSep 30, 20255.0Omg it's sooooo cute inside.. luv the doors... they are a sister branch as well.. lovely staff. Especially lady with weird name..
- KJK. J.S.Aug 20, 20253.0My Eglin platinum CC was compromised. I called the 800 number on the back on a Saturday 16th at 11:18 night. The guy had me verify the number twice and made sure it was my card to be shut off and not my husbands. I notice 4 days later a new charge from the original scam charge. I called Eglin member services and it was confirmed my CC was never shut off. I don't get it. I wasn't rude, I was thankful to him. Non business days and hours it's his job, people make mistakes, but at the end the call, he said your card has now been shut off, we trust that it's been done. Eglin FCU said they would return the latest charge back and I appreciate it. Double check when you need to protect your CC folks. (Edit to respond to EFCU) I've already stated in my review I called member services 4 days later and the lady took care of the issue that was not taken care of from the original afterhours 800 call. I gave specific time and date above for you to look into who the guy working was at that time.
- AAAAug 12, 20251.0Been trying to get ahold of anyone forthe last hour. Loan department, member services, etc. Waited on hold for 30 mins, then when it sounds like someone's picked up my call, its just silent. Then hangs up. Phone system needs some attention. And I've done the call back feature numerous times only to never get a call back. Rediculous.
- ESEdward SchallerAug 10, 20251.0Donnell their "IT guy" is aware of a secuity breach on Aug 1st and has not disclosed it to EFCU management or their members. Multiple family members, friends and even strangers have said they were forced to change their account numbers instead of just changing their online banking credentials. Instead of taking responsibility Donnell also forced everyone to take their computers to GeekSquad for "scanning" and would not reinstate online banking access until they showed proof. Complaints have been filed with CFPB and FDIC. Update for response: No accounts were compromised, no money was taken and no money was even attempted to be taken. Simple username and password attempts from foreign countries. Why would a dozen+ random people (that i know of) all have login attempts from foreign countries on the same day? Would a dozen+(probably 1000s) random people all suddenly have compromised PCs? No. EFCU systems have been hacked, peoples UN & PW stolen, Donnell knows it and is not taking responsibility. I have already started the process of moving my funds away from an institution I used to love that now refuses to tell the truth and take responsibility. GOODBYE
Frequently Asked Questions About Eglin Federal Credit Union
What are the regular business hours for Eglin Federal Credit Union in Fort Walton Beach?
The branch is open Monday through Friday from 9 a.m. to 5 p.m., and closed on weekends.
Does Eglin Federal Credit Union offer drive-up service hours?
Yes, drive-up hours are Monday to Thursday from 9 a.m. to 5 p.m. and Friday from 9 a.m. to 7 p.m.
Who is eligible for membership at Eglin Federal Credit Union?
Membership is open to active duty and retired service members and their families; employees of over 700 local businesses and organizations; and anyone living, working, or worshiping in north Okaloosa County.
Where is the Fort Walton Beach branch of Eglin Federal Credit Union located?
It is located at 838 Eglin Parkway NE, Fort Walton Beach, FL 32547.
What types of financial products does Eglin Federal Credit Union offer?
They provide free Premium Checking, low-rate loans for vehicles and street-legal golf carts, home equity loans, conventional mortgages, and a Mastercard with no annual or international transaction fees.
Can I access my Eglin Federal Credit Union account at other locations?
Yes, as a CO-OP Shared Branch credit union, members can perform transactions at over 5,000 credit unions across the U.S. and use more than 80,000 surcharge-free ATMs worldwide.
How can I contact the Fort Walton Beach branch of Eglin Federal Credit Union?
You can call their main phone at +1 850-862-0111 or toll-free at +1 800-367-6159.
Are there any nearby hotels close to Eglin Federal Credit Union in Fort Walton Beach?
Yes, TownePlace Suites by Marriott Fort Walton Beach-Eglin AFB and WoodSpring Suites Fort Walton Beach are nearby hotels, convenient for visitors needing accommodations.
What local dining options are near Eglin Federal Credit Union?
Nearby restaurants include Tommy Mattonies, known for breakfast and brunch, and Papi's Cafe and Grill, a Puerto Rican restaurant and cafe.
Are there any nearby landmarks or attractions near the Fort Walton Beach branch?
Yes, Shalimar Bridge is a local landmark near the credit union which you might visit before or after your banking needs.