At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Had to wait a REALLY long time even though there were two people in offices staring at computers, the one teller was training a new teller who was chomping on gum. I’ve never been in a bank where the employees were chewing gum. I’m not a Karen, just sayin. Bank personnel should be trained to help when tellers are busy and there is a line of customers.
JS
john stoffel
Oct 11, 2025
1.0
Has got to be the worst bank I’ve ever dealt with Tried making a bank account for three days straight and then Friday right before the weekend they canceled my appointment go to a real bank. Don’t Waste your time like I did
BH
B. Heddin
Oct 18, 2024
5.0
They are attentive to your banking needs
KK
KD
Jun 12, 2023
1.0
Terrible experience. The only bank I ever had a problem with. Apparently I opened a fraudulent account with them lol!! So ridiculous. Not only did they not spell my last name correctly, they didn’t believe my ID was real because I’m from out of state. I just moved here for a job. I came in to withdraw money and found out my account has been closed and the lady who opened it for me gave me a weird look and not even a Hello and just said the account is closed. Horrible customer service and just an overall terrible bank. I went to a different bank same day and had no issues. Save yourself a headache and bank somewhere else.
JT
Jessica Thompson
Feb 22, 2020
5.0
Nice manager. She saw me rushing in at closing and kept the door open for me to complete my deposit with a teller.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch operating hours at 16965 Alico Mission Way, Fort Myers, FL?
The Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Is the drive-through service available at this Truist location?
No, the Truist branch at 16965 Alico Mission Way does not offer drive-through services as it is closed every day for drive-through hours.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that certificates of deposit can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments.
What types of banking products does Truist at this location offer?
Products include Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
What services can I find at the Truist Fort Myers branch?
Services offered include deposit transactions, retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury and trust services, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
Are there any ATMs near the Truist Fort Myers branch?
Yes, there is a Truist ATM nearby as well as a LibertyX Bitcoin ATM for currency exchanges.
What nearby amenities can I find around the Truist location in Alico Commons?
Nearby amenities include Shell and 76 gas stations, CVS Pharmacy, UPS Access Point for shipping, various restaurants like Mizuki Japanese Cuisine and Pizza Hut, and fitness centers such as My NonStop Fitness and Amped Fitness.
Can I find any beauty or wellness services close to Truist in Fort Myers?
Yes, nearby you can find Shine Nails & Spa, Culture Beauty and Dry Bar, and Great Clips hair salon for beauty and wellness services.
How can nearby places like UPS Access Point or CVS Pharmacy assist me when visiting Truist?
While visiting Truist, you can conveniently use the nearby UPS Access Point locations for shipping and package pickup services, and stop by CVS Pharmacy for medical or daily necessities, making your trip more efficient.