At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Went to this branch to make a deposit, there was two person in front of me. The one in front of me left. I was standing there for about 15 minutes with no acknowledgment from the one teller that was taking care of the person at the window. Drive tru customers come and leave without get taken care of. I ended up leaving without getting my deposit done, but what really upset me is that the teller did not have the decency to even acknowledge that someone was waiting and to just simply say I will be right with you. No Customer service skill. I will not go to that branch again. One teller in the middle of the day, unacceptably.
GG
GRAY
Jul 24, 2025
1.0
As long as my money is in this bank, it is not safe. I am no longer your client. Truist is the worst bank in America.
👎👎👎👎
TJ
tina jagmohan
Mar 31, 2022
1.0
I was so disappointed. I drove all the way to this bank branch to do a notary for a purchase of property. Me and my mom were acct holders and the seller was not. The bank employee refused to do it stating all parties must be acct holders. Keep in mind I'm using triust bank to do this transaction. I have a large sum of money in my acct and I'm conducting business with the bank and they would not notarized the purchase application. Well when I start renting I know where my money is not going. How u want people to truist your new merger if u dont give proper customer service? I had to drive in the hot sun with my mom to a ups store to go get the doc notarized. Very unprofessional . Very disappointed . Will be taking my business elsewhere
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's operating hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services?
Yes, Truist provides drive-through services Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of bank accounts can I open at Truist?
Truist offers checking and savings accounts, suitable for everyday transactions and saving money for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by visiting a branch, or by phone. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate a Truist debit card?
Activate your Truist debit card online to start making digital and in-person payments securely and conveniently.
What types of financial products and services does Truist offer?
Truist offers products such as checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and services including insurance, investment, treasury, trust, and foreign currency exchange.
Are there any nearby restaurants near the Truist branch at 6400 N Federal Hwy?
Yes, nearby restaurants include McDonald's, Smokey Bones Bar & Fire Grill, The Wing Experience, Bonefish Grill, and Boba & Tea Cafe, which provide a variety of dining options before or after your visit.
What convenience stores are close to the Truist branch?
7-Eleven is located nearby, offering convenience items, sandwiches, and liquor, which can be handy if you need quick purchases on the go.
What transportation or travel-related services are near Truist?
Cruise Travel Agency Dream Vacations is nearby, providing travel and tour services to help plan your next trip conveniently close to the bank.
How can nearby services like locksmiths or real estate agents help me at or near Truist?
Nearby services such as KeyMe Locksmiths and The Ditman Real Estate Group at Elevate Real Estate Brokers are close by, making it easy to handle your property, security, and real estate needs alongside your banking visits.