Truist

2.3
30 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
601 W BROWARD BLVD, FORT LAUDERDALE, FL
33312, United States

Hours

Reviews

2.3
30 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
1
1 star
19
  • VM
    Valecia W. Cespedes MAED
    Aug 28, 2025
    5.0
    Beautiful experience with office rep Tamara. Locked out of my online account. During the reset we spoke about my last name connection and found some of my relatives were her previous neighbors...I lost my husband some time ago. It's a comfort to be civil and offer empathy to some just because. That's a rarity these days. This review is to let Tamara and her Superiors know what a beautiful job of customer retention and client delight she is doing, to mention I help rewrite the SOP book of customer service and client retention during my last corporate job. To add, when completing my MAED, my ARP (action research project of 88 pages) was...guess what? Customer Service and client delight. Just a word of advice. You can save so much money that you waste on marketing or branding by owning what is done incorrectly or inappropriately and training your staff to be both efficient, knowledgeable, sufficient and proactive, especially by asking the client open ended questions so they feel as if they matter and you'd like to help. Honestly, as the consumer, I can take my money elsewhere. People like Tamara are why I will continue my relationship with Truist! As she said to me, Yeh man! Out of one people, we are many! Sooooo Trueeeeee. 5☆☆☆☆☆ Ms Vee
  • JG
    joyce gallo
    Jul 22, 2025
    1.0
    This is one of the slowest workers ever it takes 45 minutes just to try and deposit money
  • MB
    Michael Bryant
    Oct 27, 2023
    1.0
    Truist charges a fee to receive Zelle payments to a business account. This is unsatisfactory.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.