Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
30 reviews
5 stars
11
4 stars
3
3 stars0
2 stars0
1 star
16
- EHElyse HinmanDec 1, 20251.0Terrible customer service. I had a terrible encounter with Truist’s main customer support number where the girl kept telling me my card was being locked and I kept requesting her to not lock the card. After our confusing conversation I decided to call the Flagler Beach branch just to confirm my account was not locked and that I could still utilize my card. The woman who answered told me she could not help me unless I came into the branch. I work 9am-5pm Monday - Friday so that is not an option for me until Friday. Which, if the card is locked would mean 5 days of not being able to make any purchases or payments. I asked if was able to confirm my account was unlocked in person, and she said she could help me, but not over the phone. If I want over the phone help I need to call the main Truist customer support - which was the reason I had to call this branch to begin with. If i wanted her help, I needed to come into the store and then she would look into my account. I hung up and I called the ormond beach branch and the lovely woman looked up my account and confirmed I was good to go in a matter of seconds.
- LGLaura GainesSep 10, 20255.0AnnaMarie has been extremely helpful and knowledgeable.
- JPJordan PayneJul 5, 20251.0Worst banking experience I've ever had in my life and sadly I'm still stuck in it. It's all started about 2 weeks ago. Just to get an account started. I had to go up there three times once being told to leave and come back in 30 minutes. When I got back in 30 minutes they told me they couldn't see me that day. After some debate we got my account made. During the process the branch manager who opened my account told me my government issued ID was fake with quite a bit of attitude. It in fact was not fake. Made me wait 10 minutes just for her to come back in and say well. I guess we'll just try it and see what happens. It's a Tennessee state issued driver's license. In the process you kept asking me questions about Nashville which my answer was no. I have moved to Florida. She gave me attitude said I understand you have moved to Florida and have sold your condo in Nashville. Fast forward a week. I've been waiting for my debit card every time I want money I have to go in and show him Id. First time I went to get cash the ID didn't match with the one they put in the system. She didn't believe I was me and I was fraud. She had to call my phone and do all this extra security. Well they fixed my ID. I went in and get some more cash a couple days later. Again they treated me like a criminal trying to steal money. I asked which address my card got sent to cuz I have a PO Box in a home address. Come to find out the lady that gave me attitude for telling her I'd move to Florida. Sent my card to Nashville. Fun!. So of course I got mad. Talked about opening up a new account. Lady told me they'll do better whatever. So today I have to go to a different Branch because that branch is closed. I go in and get some money out. Told the lady my situation hey still don't have a debit card. I ordered one y'all sent it to the wrong place. Lady looked at me and said we still have your addresses in Nashville as your primary address. I just laughed. So two weeks later still don't have a debit card. Don't know when I'm going to get one. I mean I don't even want to go to the bank again. I don't want to go to my own bank. Imagine how many fines I would have gotten if I messed up this many times. Also feel very discriminated against because I'm young.
- RSRick SNov 4, 20244.0Friendly and pleasant
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Flagler Beach?
Truist in Flagler Beach is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truist offer a drive-through service at the Flagler Beach location?
No, Truist does not offer drive-through service at the Flagler Beach branch. The drive-through is closed every day of the week.
How can I open a new account with Truist?
You can open a new account online through Truist's website, by visiting a branch in person during business hours where you can receive a temporary debit card immediately, or by phone by calling 844-4TRUIST (844-487-8487).
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts designed for saving towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online which enables you to make digital purchases and in-person payments with your checking account.
What services does Truist provide at the Flagler Beach branch?
Truist provides services including deposit transactions, loans, credit cards, mortgage loans, investment and trust services, insurance, cash management, business banking, foreign currency exchange, and more.
Which real estate agents are located near Truist in Flagler Beach?
Nearby real estate agents include Better Homes and Gardens Real Estate Synergy, Kim Carney Realtor, Palm Coast Real Estate Pro Kim Carney, Teresita Juchs with Better Homes and Gardens Real Estate Synergy, Heather Dalrymple Realtor, Jim Sheehan, and Synergy Title and Escrow.
What nearby dining options are available around the Truist branch in Flagler Beach?
Nearby dining options include ZENSHI Handcrafted Sushi, Hi Tulip Cafe, and Margarita Island Mexican Restaurant, ideal for grabbing a meal before or after your visit to Truist.
Are there any convenient places to pick up groceries near Truist Flagler Beach?
Yes, you can find the Publix Super Market at Beach Village, Publix Pharmacy, and Publix Liquors at Beach Village close to the Truist branch for your grocery and pharmacy needs.
Where can I find automotive services near Truist in Flagler Beach?
Mavis Tires & Brakes, which provides tire sales and automotive repairs, is located near Truist if you need vehicle maintenance or repair services.