Truist

2.7
48 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
15375 US HIGHWAY 441, EUSTIS, FL
32726, United States

Hours

Reviews

2.7
48 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
3
1 star
24
  • KP
    Kay Stanford Price
    Oct 29, 2025
    5.0
    Stefan is a great help to me and my husband. The whole branch is a blessing. Best banking experience ever.
  • BP
    Brett Penrod
    Oct 21, 2025
    5.0
    I have been a customer for a few months now. I have been in a few times to do business and have dealt with Amie every time. Everything that I needed was efficiently handled and exceeded my expectations.
  • SD
    Sam D
    Jul 24, 2025
    1.0
    I don't write too many reviews, but there are truly not enough places to be able to post a bad review for Truist. This is not a review about any one branch or any one person. It is for Truist Bank in general. Sadly it doesn't matter if the individual is in the Premier(High Net Worth) Segment of the bank or if they have banked with Truist for over 30 years, the customer care and satisfaction is deplorable. I cannot count the number of problems we have experienced but I can count how many times each issue has been resolved. I want so badly to list off the countless unresolved issues, but I know it will do no good. Their service reps are ignorant of Truist's procedures, ways to troubleshoot, and certainly lacking in options for problem resolution. I wish I could say this only applied to the basic cust. svc. reps at the 800 number, but sadly it carries over to people at the branches, up to and including the Managers/Branch Leaders as well. And out of three branches in my general area, I can say the Managers have a type of cutting personality. You would think it would just be one person, but I'm beginning to think it has something to do with the TYPE of individuals this company look for and hires. I really don't know. I can't write this review without making mention of ONE....JUST ONE individual who displayed patience, timeliness, responsiveness and an overall kind, warm attitude and has consistently been this way. His name is Cody at the Mt. Dora location. So, if you run into issues yourself, give him a try.
  • GG
    glxz
    Jul 21, 2025
    1.0
    Got an account made and have been waiting 2 weeks now to receive my card and on the last day they say my mailbox is “undeliverable” I live in a town and my mailbox is literally 10 feet away from the post office and now y’all want me to give the same address to wait 2 more weeks to just most likely be told the same thing?
  • LL
    Luis
    Mar 30, 2017
    5.0
    Staff is friendly and always willing to help

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.