Truist

2.4
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
20280 GRANDE OAK SHOPPES BLVD, ESTERO, FL
33928, United States

Hours

Reviews

2.4
19 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
2
1 star
11
  • EO
    Erin Offermann
    Jul 31, 2025
    1.0
    Why is no one capable of answering the phone? Surely there is at least one representative in the store that can pick up my call.
  • JA
    Jen Atwood
    Jun 10, 2025
    5.0
    been coming here for years and everytime it’s fast and friendly . Love the location and that they offer temporary replacement cards
  • MH
    Michael H
    May 24, 2024
    1.0
    Unprofessional
  • AH
    Alexis H
    Oct 14, 2022
    5.0
    Megan was amazing to work with, she was efficient and informative. I went in to create a new account and I can’t thank her enough for all of her help. She was so polite and professional! I look forward to working with her for any of my future banking needs.
  • EH
    Esther St Hilaire
    Oct 31, 2018
    1.0
    Went to this branch this morning for the first time, after having made two withdrawals at their ATM for a total of $6 in fees. I was the only customer in the bank and after waiting for some time, I was asked to approach the counter. At that time I requested to convert the $500 of $20 I just took from the ATM machine to 5 $100 bills. The man was very rude and asked if I had an account there. He said this was not allowed for non account holders but he would make a one time exception. He said he wanted me to be aware of the bank's policy. Called their corporate office and spoke to someone who was not aware of this policy. If you are looking for rude treatment from employees, then this bank is for you.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.