Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
36 reviews
5 stars
15
4 stars
3
3 stars
1
2 stars0
1 star
17
- ZMZackery MurfinSep 26, 20251.0Not the bank manager, Mike (He’s great )but the other Mike that works there is bringing this company down!! Horrible service!! When things go wrong, they don’t even wanna try to figure it out!!
- JBJosh BennettSep 10, 20251.0Truist Bank is a scam. My identity was stolen, I provided all the correct documents, cancelled the account that was open. Sent paperwork saying the account was closed 7/9/2025 and then receive a letter stating that the $2,900 transfer to an Amex account was successful. How is that even possible? The account was not reopened and I have been denied by the fraud department 3 times now. I have missed 4 days of work going to the bank trying to resolve the issue. Each time I left the bank I was assured that everything was fixed and not to worry about it. I keep getting phone calls to pay money I never took out or received. When trying to call the fraud department number they make you wait hours on hold to talk with someone that speaks little English and when you want a manager they have you wait another hour on hold and then maybe you might get a manager in the phone before that hang up on you saying they are closed. DO NOT BANK HERE OR DO BUSINESS WITH THEM. Read their reviews if you don’t believe me. I have to hire a lawyer to go after them because they won’t fix their own issues even after I proved all the proper documents. They can’t even tell me what city and state this account was opened in. AGAIN, DO NOT BANK WITH THESE PEOPLE.
- MFMatt FSep 5, 20254.0Wish they offered a CD for lower amounts
- JWJaden WennbergAug 29, 20251.0Stopped in today - keep in mind this NOT a usual location for me - however I had some end of month deposits to complete for my office. The woman who called me up - Annette - was guarded and rude from the start. Very first deposit ticket she did it wrong and then proceeded to scold ME over it. She, instead of reading the deposit slip, decided I guess to just go by the amount she had in hand failing to realize there was $2 and some change to be retuned. She huffed and puffed that I should be warning her about the change due. She had to correct it and instead of setting the change down - placing it in an envelope she threw the change under her window without a word. Then she proceeded to complain to her coworker over the number of deposits I had. I could understand if it was closing time, but it was 30 minutes after they OPENED and nobody else was in line. Not even at the drive thru. Her coworker ended up helping her & although more interactive than Annette, still mildly rude. Unfortunately I didn’t catch her name - Annette needs to find a new job if doing the main function of her current one is such a put out. At the end of the day SHE is responsible for the deposits she puts in so she shouldn’t be rude and condescending towards long time clients simply doing what they do every other month without issue !
- LHL HAug 14, 20255.0I had a great experience there today. I had a rather large wire transfer. Chris and a new employee he was training could not be anymore accommodating. He not only answered my questions, but also asked if I verified that all of the transfer data was correct. He was most kind and No one mentioned anything about requiring an appointment. I was in an out in less than 30 minutes. Last month I ordered new checks since my address had changed and again found everyone to be very pleasant and helpful. I would not consider changing banks.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the business hours for Truist's drive-through service?
The Truist drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a new account at Truist online or do I need to visit a branch?
You can open a new account online, by phone, or by visiting a Truist branch during business hours. Note that Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to make digital purchases and in-person payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
What products and services can I find at Truist?
Truist provides products including Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management services.
Does Truist offer services in languages other than English?
Yes, Truist provides services in both English and Spanish to accommodate a wider range of customers.
Where is Truist located?
Truist is located at 6102 US Highway 301 N, Manatee, Ellenton, FL 34222, United States.
Are there any nearby places where I can get a mortgage or banking services?
Yes, SunTrust Mortgage and Truist ATM are nearby for mortgage and ATM services respectively, making it convenient to access financial services around the Truist branch.
What nearby dining options are available near Truist?
Nearby dining options include Chipotle Mexican Grill, Checkers, Dunkin', Baskin Robbins, Starbucks, King’s Wok, McDonald’s, Chili’s Grill & Bar, and It’s Just Wings, providing varieties of fast food, coffee, and sit-down restaurants.
Are there nearby shops and services I could visit before or after my bank visit?
Yes, you can visit places like Bealls for clothing, Ellenton Outlet Mall for shopping, Dollar Tree for discounts, Angel Nails for beauty services, and Audibel Hearing Ellenton for hearing aids and audiology services just near Truist.