Wells Fargo Bank

2.6
27 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
9435 US Hwy 98 W, Destin, FL
32550, United States

Hours

Reviews

2.6
27 reviews
5 stars
10
4 stars
1
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0
2 stars
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1 star
16
  • WD
    Wagdy Demyan
    Nov 13, 2025
    1.0
    I had one of the worst customer service experiences ever at this Wells Fargo branch. I had a scheduled appointment at 1:30 PM, and I arrived early at 1:20 PM. Instead of being helped on time, I sat there with my son until 2:00 PM — almost 40 minutes past my appointment time. The bank representative saw us waiting the entire time but chose to ignore us. She continued chatting casually with the previous client, laughing and talking as if they were sitting in a café, not a bank with scheduled appointments and other clients waiting. There was absolutely no sense of urgency, professionalism, or respect for my time. It was extremely disappointing to see a bank like Wells Fargo treat customers this way. If appointments don’t matter to them, they shouldn’t offer them. I will definitely reconsider doing business with this location — they clearly don’t value their clients.
  • KD
    Kyle Davis
    Oct 23, 2025
    5.0
    The banker we worked with, Patrick, was courteous, professional, and detail oriented. Would highly recommend this branch.
  • SM
    Sherry Mather
    Jul 8, 2025
    1.0
    Went to drive through today. Waited 10 minutes before acknowledged. Bank rep, Elly opened the window where you insert cash etc and hit my car. No apology. Then told me I had to wait again because she has other customers inside. I told her I had waited 10 minutes. She said that she was the only employee.. turned around, rolled her eyes and threw up her arms. Terrible service. This is not the first time…
  • KS
    Kaylie Sause
    Jul 28, 2022
    1.0
    Save yourself the headache and drive to the SRB location. No one at this locations seems to know how to do their job efficiently. There will never be a "quick trip to the bank" here.
  • KM
    Kimberly Moreno
    Jun 7, 2022
    1.0
    They work a skeleton crew so it doesn't matter if you stand in line in their lobby or you spend literally an hour wrapped around their tiny parking lot waiting for the drive thru, it will take you an eternity to get anything accomplished at this branch in a timely manner.

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank offer at this location?

This Wells Fargo Bank branch offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular business hours for Wells Fargo Bank at 9435 US Hwy 98 W, Destin, FL?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.