TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
My first time at this location today, November 28th around 4pm. The young lady who helped me at the teller line was so rudely sarcastic. She had no nane tag. She asked what she could do for me. I clearly explained exactly what I was there to do. I wanted to deposit part of my cash and get smaller denominations for the remainder. She asked for my debit card and ID. I asked if ID was needed for this type of transaction. She said her pin pad was not working. Would have been nice to have been explained that in the first place. She slapped a slip on the counter and said “fill this in”. She pointed to the words at the top of the slip and rudely said this is a deposit slip. I was shocked at how she spoke to me as a customer. This was my first time using the teller in the USA. I wasn’t aware customers fill in slips to do their banking. I am visiting family in Boca after retiring from a 39 year career from TD Bank in Canada. I am shocked that someone like this is the face of this store. Ask yourself, young lady, is it necessary to be so rude for the less than 5 minutes that you interact with someone. You need to learn some manners and patience.
PM
Peter McGinnis
Jul 30, 2025
1.0
I've been a customer at TD bank for years and have done business with a lot of TD branches. The manager at this branch has the poorest customer service that I've ever experienced.
CH
Cole Hackner
Jul 27, 2025
1.0
Went to open a account and the manager was very rude trying to tell me how to spend my money
JS
Jason Spain
Jul 17, 2025
1.0
Do not bank here. They are extremely rude!! They contradict each other. Nothing gets accomplished. Daniel S. Is the retail banker that was extremely rude. I will be reporting him to the higher ups.
CL
Chad Lavigne
Sep 19, 2024
1.0
Absolutely the most arrogant tellers I have ever experienced. Refused to help me with any request - all three throwing attitude to the point of me giving up and walking out. Thank God I bank with Chase.
What are the regular banking hours for TD Bank at 969 SE 5th Avenue, Delray Beach?
TD Bank is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Does the TD Bank branch in Delray Beach offer drive-through service?
Yes, this TD Bank location has drive-through services available during its regular banking hours.
How can I schedule an appointment with TD Bank at this location?
You can book an appointment online via TD Bank's scheduling link or through their mobile app available on the Apple App Store.
What services does TD Bank provide at this branch?
TD Bank offers a full range of retail, small business, and commercial banking products and services, including customized private banking and wealth management through TD Wealth®, as well as vehicle financing through TD Auto Finance.
Is this TD Bank branch welcoming to LGBTQ+ customers?
Yes, this TD Bank location is identified as welcoming to LGBTQ+ individuals.
What are some dining options near TD Bank at 969 SE 5th Avenue?
Nearby food options include Park Ave BBQ Grille for barbecue, Surf Shack Subs for sandwiches, and thegringodelray, an Argentine restaurant, all within walking distance from the bank.
Are there any pharmacies close to the TD Bank branch in Delray Beach?
Yes, Walgreens is located nearby for pharmacy and convenience needs, making it easy to stop there before or after your banking visit.
Can I find other financial services or ATMs near this TD Bank location?
Yes, there are additional financial services and ATMs nearby, including another TD Bank branch, The Exchange Network ATM, LibertyX Bitcoin ATM, CenterState Bank, and SouthState Bank for your convenience.
What are some healthcare services near the TD Bank branch?
Close to the bank, you'll find dermatology services at Clearlyderm Dermatology and Schweiger Dermatology Group, as well as plastic surgeons like Dr. Drew E. Schnitt, MD and Matthew Goodwin, MD.
Are there beauty and spa services near TD Bank in Delray Beach?
Yes, nearby beauty and spa options include Jenisse Beauty studio, Salon Iconic Beauty, One Salon Delray, and The Thairapy Lounge Delray Beach, all convenient for combining your banking trip with some pampering.