Truist

2.6
38 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
201 E INTERNATIONAL SPEEDWAY BLVD, DELAND, FL
32724, United States

Hours

Reviews

2.6
38 reviews
5 stars
11
4 stars
4
3 stars
2
2 stars
2
1 star
19
  • MM
    Marleen Mengle
    Oct 4, 2025
    5.0
    Sebastion is a real asset to this branch. This credit union is accommodating. You are immediately greeted and not left waiting in the lobby. I was about to make a withdrawal, Sebastion overheard my conversation at the window and approached me. His expertise and knowledge changed my mind so I did not make that withdrawal. This is a great branch. I’m happy.
  • TD
    t Dmonica
    Aug 1, 2025
    1.0
    Horrible if not any customer service skills at all . Employees look unhappy, sloppy , and come across as lazy I understand the drive thru can be busy , and seems like they only have one person . But after 10 minutes of waiting , she can at least say “ hello “ then just sends my money back without saying “ have a good day” nothing !! Apparently these people don’t like their job , and it shows.
  • DH
    Danyel Hoskins
    Jun 9, 2025
    5.0
    Evone, VP Branch Leader exceeded my expectations with processing my auto refi. She was quick and responsive. The process took less than 48hrs and the rate/terms are great! Overall satisfied with the experience. Also, a shout out to Traci with the commercial loans. Both were great to work with!
  • PA
    Prit Amin
    Nov 1, 2023
    5.0
    This guy was fabulous and the customers were good natured :)
  • LT
    L T
    Jul 10, 2021
    1.0
    I've been a member of this bank and had an open account,as well as a secondary account for my son who has a substantial amount on deposit, set up with direct deposit. Upon entering the drive thru teller lane recently,I was treated with extreme sarcasm,and an attitude of epic unprofessional manner by a young female teller at the window. I have experience in retail mgmt,and have supervised people whom interact with the public,and I can say strongly had this person worked for me,in this incident,had she been overheard speaking in the manner she did to a customer,I would have terminated her! Very unprofessional. This month I will be moving my funds,and utilizing another bank. There should be no call for sarcasm in a bank to customers, EVER!!! Goodbye Truist, I won't stand for attitude by a bank employee . Finding another bank this month.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.