Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.4
14 reviews
5 stars
8
4 stars0
3 stars0
2 stars
2
1 star
4
- QQQuitaJun 3, 20242.0Not necessarily the branch is a problem cause they're just doing their jobs but this company is trash. So you can't access your card number on your account anywhere. You also can't go to a branch and verify all your information to cancel a card and get a temporary one. You have to call and get it canceled by the company and then you can get a temporary card at the branch. I used to love this bank but after 10 years of banking with them they're the worst three banks to bank with. If you can go with Navy Federal or a bank that doesn't take all your money and refuse to give you access without jumping through hoops, bank somewhere else. I would've gave less stars but I can't blame the tellers for policies they didn't create they just work here.
- DBD BFeb 10, 20231.0Worst bank ever. Had an issue which I tried to explain to the person who finally answered the phone who would not listen to what was being told to her and insisted on talking over me. And she was incorrect in what she was saying. Since moving in it has been nothing but problems with thus bank. If I could give negative stars I would give them A MINUS 100
- RDRanzy DeloachJan 25, 20235.0Lovely people and positive attitudes and always willing to help! Wouldn't want a bank anywhere else!
- LVLui VeeNov 27, 20175.0Staff is friendly and provided great customer service
- MWMarie WilsonJan 19, 20171.0Worst customer serive I have ever received. I talked to roughly 6 people to only receive 6 different answers as to why my money was incorrectly deposited by A SUNTRUST CUSTOMER SERVICE AGENT. And then to top if off person #5, got an attitude with me and hung up on me!!! I continuously was transferred to different departments for 2 hrs... I will be taking my accounts and refinancing my car loan somewhere else because I have never received such poor customers service and rude employees who ultimately costed me $800. Shame on you, Suntrust. Shame on you.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist drive-through banking hours?
The Truist drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Can I open a new Truist account online or do I need to visit a branch?
You can open an account online, by phone, or in a branch. Note that CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases.
What types of banking products does Truist offer at the Defuniak Springs location?
Products include checking, commercial, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management.
What languages are supported at the Truist bank in Defuniak Springs?
The bank supports English and Spanish for customer service.
What should I know about Truist's purpose and community involvement?
Truist aims to inspire and build better lives and communities through real care for clients and empowerment for teammates.
Which nearby dining options can I visit before or after my visit to Truist?
You can try Arby's, a fast food restaurant and sandwich shop, or 4C BBQ Family Restaurant, a barbecue restaurant and pub.
Are there convenient stores or pharmacies near Truist in Defuniak Springs?
Yes, Walgreens pharmacy and vitamin store, as well as Winn-Dixie supermarket and pharmacy, are nearby for your convenience.
Is there access to mobile phone stores or telecommunications services close to Truist?
You can visit the AT&T Store or Verizon Authorized Retailer – TCC near Truist for mobile phone and telecommunications needs.
How can nearby services like dollar stores or gift shops complement my visit to Truist?
You can stop by Dollar Tree for discount shopping or Chlobug's Boutique & Gift Shop for gifts and clothing when visiting the area.