Wells Fargo Bank

Reviews

• SI

  Sahar Issa

  Sep 4, 2025
  1.0
  We literally had an appointment made online at 4 pm, we get there and are told that we cannot open an account even with a clear appointment cause they were assisting other people, instead of apologizing the banker kept repeating that they are closing in 45 min and cannot help even with her name on the appointment set. Unprofessional service
• PP

  Pianovania

  Aug 27, 2024
  2.0
  Horrible wait times. Go somewhere else. Staff don’t take their job seriously, or simply don’t care. Frustrating.
• SF

  Silver Feather

  Apr 2, 2024
  3.0
  Average service . Not bad. They need to improve the service or hire more people so the waiting would not be that tough. Anyways, easy parking and it has disable people access.
• CB

  Christina Bethel

  May 28, 2022
  1.0
  I visited this branch on today while I was visiting Daytona for vacation. My husband and I drove up thru the bank teller and asked for a withdrawal slip. Initially, we were the only car in the drive-thru area and we’re working with the teller Donna. Well after about 10 minutes or so, of waiting for my funds, I noticed that every Caucasian customer that drove up were able to come request funds and make deposits without a hassle and we were still waiting to be serviced. I asked my husband to press the “ call teller” button, to check and see exactly what was going on. The tellers Donna and Kristen never responded us, however they had been looking at us from the window for the longest. I finally pressed the button again, and they stated to give them a minute. At this point We drove around and entered the branch to see what exactly was the problem. We walked in and asked to speak with the branch manager, in hopes of resolving the situation since we’ve been customers with Wells Fargo for over 12 years, and the issue still wasn’t resolved. When we finally got a chance to speak with the branch manager Adam, he stated that they’ve experienced an increase in fraudulent activity over the past week, and a RED FLAG came up on my account. My husband asked him if he could elaborate, what type of RED FLAG, and he couldn’t exactly explain what type of red flag, but it was something that had to do with my signature on my withdrawal slip. I explained to Adam that I understood what he was saying, but why couldn’t his bank tellers just simply let us know what was going on? Adam then made the comment that with fraud being at an all time high they don’t usually tell customers they’re verifying funds. He also stated that customers who get upset are usually the ones committing fraud. I explained to him that I was upset with his staff because all they had to do was say we’re verifying your information because you’re from another state. However, they chose to racially profile us, and give us a hard time. This is the WORST Wells Fargo Branch, that we have ever visited in 12 + years and they need to do some major education on customs service!!!!!
• EG

  Edward Grondin

  Aug 29, 2021
  1.0
  I have to say that I have had a bad experience with Wells Fargo in almost every interaction I have had with them so far. I moved here and needed to switch from my local bank because there was not a branch in Florida and it took them 3 attempts to get something as simple as my debit card right. I later got a mortgage from them and that was a complete nightmare. They repeatedly lost paperwork with personal information and kept changing the closing date without informing me. I did not find out until the day of the closing from the real estate agent. I got another loan for some additions to the home and after I paid them well ahead of the due date they continue to try to charge me late fees and can’t seem to fix the problem. I will be moving my business elsewhere. Over the last year when they had closed the lobby, I had to make appointments to take care of some business in person and they would not let me in until I called them and asked them why. I have never seen such poor customer service from a financial institution in my life!

Frequently Asked Questions About Wells Fargo Bank