Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
26 reviews
5 stars
8
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3 stars0
2 stars
2
1 star
16
- ACAmber CountsOct 29, 20255.0I have banking here for over a decade. Never any issues at all. Their app is wonderful! The Dade City branch specifically has always had outstanding customer service. The branch manager took the time to call me personally and ask how I was and if there was anything that they could do for me. That's not something I have ever received from any other bank. Highly recommend!
- XPXimena PesantezOct 10, 20251.0Llegamos el viernes a las 5 pm y no nos quisieron atender dijieron q para abrir una cuenta de negocios necesitamos más tiempo que una hora cuando cierran a las 6 no había nadie más que el personal desocupado y simplemente no quisieron atendernos porque ya iban a cerrar cuando les quedaba una hora para hacerlo simplemente no querían trabajar y mucho menos atendernos nos mandaron a esperar una semana para una cita prefirieron pasear por la sala en tono de burla pésima atención
- SBSabrena BAug 27, 20251.0Agree. Don't waste your time with the Truist Dade City branch. Customer service?? They want to get a chance to nickel and dime you, but can't even send a simple fax. Btw? Beware estate accounts. Copies of statements will cost $5.00 per page. I will withdraw my money soon, because who needs a bank that is not helpful? There is too much competition.
- KNKatie NoneyaJul 22, 20251.0The only thing you can be guaranteed at this location is a long wait. Nino and Marianne are liars. I was told multiple lies by Nino after waiting almost an hour in her office was told she would expedite my debit card never happened. I then call corporate who tells me that they don’t expedite cards. I asked for a call back and I’m only being replied to an email stating that they are trying to call me, but the phone is not going through funny though because Marianne was able to call me right away and so is their corporate office. I will be filing a complaint with the federal regulator as well as the state Attorney General’s office due to this bad business practice. Do NOT trust your money here! All I was looking for was a place to deposit my business account funds and to withdraw them off of a debit card very simple they couldn’t even assist with that without telling lies
- AOAshley OJul 22, 20251.0complete waste of my time! After contacting their corporate office and them informing me that i was lied to not 1 time, but 3!! I have been a customer less than a month here and I am already closing my account. THANK GOD i didnt transfer my MMA or savings here before Maryann and Nino showed me their true colors. Nino LIED directly to my face. Told me that my card was delivered (NOT TRUE corporate says they have no way of seeing that) told me wednesday 7/16 she would "expedite" my card since the other is lost and it will be there by Monday. assured me MULTIPLE times i would have it Monday. (Corporate says she lied, they do not expedite cards). Nino waited until Monday at 944am. to email me telling me she wont have the card in because i have to pay $30 now. i asked why she didnt call me thurs or friday before i was expecting my card and shes claiming my phone wasnt working because i "didnt pay the bill" LMAO! GIRL ive been investing money since the age of 18 and own 2 businesses. Paying my bills ontime is imperatve!!! funny enough though as soon as i emailed MARYANN PITTMAN about this issue shs was able to call me right away on my cell phone. (the one NINO claims I didnt pay) HAHA (thanks for the laugh girl!) I HAVE NEVER DEALT WITH SUCH INCOMPETENCE AND LIARS IN MY LIFE!!!!!!!!! AVOID THIS LOCATION unless you love wasting your time and being lied to! They Definitely picked the right one to play games with.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking or savings account online?
Yes, you can open a new account online. After opening online, you’ll receive your debit card and checks by mail, or visit a branch to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to make digital purchases and in-person payments using your checking account.
What types of banking products does Truist offer?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, online & mobile banking, and wealth management products.
What services are available at the Truist branch in Dade City?
Services include deposit transactions, retail and business loans, credit cards, investment services, mortgage loans, insurance services, cash management, trust and treasury services, and foreign currency exchange.
What are Truist's in-branch hours in Dade City?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
Which nearby places can I visit for quick dining before or after visiting Truist?
You can visit nearby fast food places such as Blimpie, Burger King, China King, Long John Silver's, and Marco's Pizza for quick meals when visiting Truist.
Are there nearby gas stations and convenience stores near Truist for fuel and snacks?
Yes, nearby gas stations and convenience stores include Shell and Circle K, which also offers a car wash, useful if you need fuel or snacks while banking nearby.
What nearby stores are available for grocery and pharmacy needs near Truist?
Publix Super Market, Publix Pharmacy at The Shoppes of Dade City, and J.J. Taylor Distributing Florida, Inc. are nearby for grocery shopping and pharmacy services.
Can I make appointments online to visit Truist for specific services?
Yes, you can schedule an appointment online via Truist's reservation site to meet with specialists for services requiring appointments such as trust services, leasing, or cash management.