Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
27 reviews
5 stars
13
4 stars
2
3 stars0
2 stars
2
1 star
10
- JZJames ZalogaDec 18, 20255.0Jennifer did a great job helping with my account. She went above and beyond. Thanks Jenniffer
- MFMark FallaceAug 24, 20251.0They think the money you deposited is thriers they won't approve anything you try to buy with debit card. They say must verify you I went to the bank to verify it's me nope not good enough I tried sending pictures of me holding my debit card and drivers license making sure all numbers were readable they said they couldn't read them went back to bank for the tenth time now they claim that my card is expired but that date is 03/2029 but they say it's expired. So as soon as I can get a ride to the bank I'll close my account an go to another bank anything but a Truist bank.
- NWNJ WilsonJan 27, 20251.0No service! Not enough tellers
- CMChristy MorganSep 29, 20231.0SLOW!! Do not make plans if banking is in anyway part of those plans cause there is nothing quick about this branch. Spend 12 hours at work to spend 30 minutes in their drive thru is completely ridiculous. 1 person working the drive thru and yet 8, 9 cars if you count the only smart lady that decided to leave after 15min, all waiting. Please help this location cause management is bad. Lots of employes working desks with no seated clients makes no sense, if drive thru is where help is needed that's where help should be focused which unfortunately was not the case here, we were okay letting a single teller drown. Took 3 people 5 minutes to clear up drivethru yet a 20 minute response time to start the efforts. Then to top it all off I watched vehicles pull up 10-15 after me pull away because I got behind the vehicle that should have been made to bank in the lobby if it caused a problem large enough to hold up 9 other vehicles an estimated 20 min. Why should someone else's banking cost me time and money. Anything I do wrong as a customer there is a fee but what can I charge when their customer service lacks and I am left not getting paid for the time or gas wasted waiting for this establishment to get it together.
- BKBrenda KingSep 7, 20181.0I am a victim of Domestic violence. My abuser/husband took out his retirement and other job money. And SunTrust let me know at THE END of the day. Thus the automatic payments and my responsibility of all the bill's were punished by numerous fees by this bank. They only care that they make money, not that I get a small disability check. One check payment resulted in about seven overdraft charges that other banks would have refunded. I have experienced this previously with another bank (Dollar Bank in Ohio)on my abusers behalf. Beware of this bank, SunTrust. . You are not important being a victim. You are only a cash cow. It is not easy for me to change banks as the Railroad Retirement took my money from Social security disability to pay my checks to me. They also know my son was murdered a few months ago. I am flabbergasted at this banks uncompassionate greed. That's what I get for seven years of responsible paying of payments. Go to another bank!!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the daily operating hours for Truist bank?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist and how do I choose?
You can choose between checking accounts for daily transactions like purchases and deposits, or savings accounts for saving money towards goals or emergencies. Review account options to find what suits your needs best.
How can I open a new account with Truist?
You can open an account online, by phone, or in-person at a branch. Online applications take a few days to receive debit cards, but visiting a branch allows you to get a temporary debit card immediately.
How do I activate my debit card from Truist?
To activate your Truist debit card, you need to complete the activation process online to enable digital purchases and in-person payments.
What services does Truist offer besides traditional banking?
Truist provides a variety of services including loans, mortgages, credit cards, business banking, investment services, insurance, treasury and trust services, night depository service, foreign currency exchange, and wealth management.
Is there a Truist ATM nearby for quick cash withdrawals?
Yes, there is a Truist ATM located nearby, which offers convenient access to cash and basic banking services without needing to enter the branch.
What nearby recreational activities can I try after visiting Truist in Crystal River?
You can visit the Crystal River Kayak Company and Dive Center nearby for kayak rentals and diving experiences, or stop by Sparky's Green Rides to rent a bicycle and explore the area.
Are there dining options close to Truist where I can have a meal before or after banking?
Yes, nearby you can enjoy fresh seafood at ClawDaddy's Raw Bar & Grill or The Boil Yard, or explore diverse cuisine at Ginger Asian Bistro or La Casa Di Norma for Italian, Mexican, and Latin American dishes.
How can I schedule an appointment with Truist bank to open an account or discuss financial services?
You can schedule an appointment online using Truist's reservation system available on their website to meet with a representative at your convenience.