First Citizens Bank

3.3
7 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
2601 South Bayshore Drive, Coconut Grove, FL
33133, United States

Hours

Reviews

3.3
7 reviews
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  • MM
    mar
    Mar 25, 2025
    1.0
    awful experience. i didn't know it was legal to be treated like this by a business.
  • YC
    Yerly Castillo
    Jul 18, 2023
    5.0
    Me encanta! Buena atención 👏🏼
  • CW
    Clarence Woods
    Apr 6, 2023
    5.0
    My experience with Ms. Alona Naylor and her team at First Citizens has changed the way that I’m banking both personally and professionally. I had forgotten that banking can be tailored and accommodating to fit your own financial profile. This was something that I knew but, because I’ve been banking with large institutions I forgot how the smaller community banks are vested in relationship banking. I can’t explain how amazing and pleased I was with the way I was treated by Ms. Naylor and her team. I can extol the virtues of the personal touch that I received in meeting my banking needs forever. However, I would suggest that you experience the wonderful customer service that I received for yourself. I’m leaving Wells and I told them that I was and why. Thanks First Citizens and Ms. Naylor for reminding me that having a personal banker isn’t just for high net worth individuals. You made me feel like my business mattered to you!

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Coconut Grove?

First Citizens Bank in Coconut Grove is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is the First Citizens Bank branch at 2601 South Bayshore Drive open on holidays?

This branch is closed on major holidays such as Veterans Day, Thanksgiving, Christmas, and New Year's Day.