Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
24 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star
17
- NBNelson BrawnOct 18, 20251.0Your bank should be ashamed of themselves for towing cars from parking lot during events in the village especially when your closed.
- JTJoe TOct 8, 20251.0This is a no way directed at this particular location but at truest Bank as a whole. The customer service when you call is not acceptable in a 2025. I waited over 30 minutes to get someone that can't figure out if they're a male or a female on the phone that hung up on me. People do not have time to sit on hold for 30 minutes during their busy work day because this company cannot hire enough employees and then the ones they do hire are not qualified for public service jobs. Do yourself a favor and take all your money out of this bank and invest it somewhere else because the service sucks at Truist Bank.
- DFdalton fisherApr 3, 20251.0Worst bank ever. Never doing business here again. Lady in yellow shirt deserves to be fired talking to customers that way. No employees. What a joke of a bank. CCU is superior in every way.
- JAjonathan assinkSep 13, 20221.0Quick service and resolve of issue in less than an hour. Thats the good. The bad? If you have a split home equity loan, one account with a fixed interest rate and a second loan with a variable interest rate, if you want to make an extra payment on the variable interest rate account, you wont be able to. Their antiquated online banking system cant handle designating a payment to the account you designate it to. Even though it says right on the account payment site thats what will happen, the bulk of the payment will go to the bulk of the loan, and just the minimum will be applied to the variable interest rare account. Very frustrating. And recently i went in to a branch to make a direct payment to the variable int. account, because thats what i was told my only option was, and when i looked online today, i was displeased and disgusted to find they still split the payment again putting the bulk of the payment to the larger heloc balance. You can want to bank your way, but theyre gonna bank their way. DO NOT SUPPORT OR USE THIS FINANCIAL INSTITUTION. Cant wait to be done with this bank. Ill never bank with truist again. I miss Suntrust.
- CMChristian MahnkeApr 18, 20201.0THANK YOU FOR DRAGGING OUT THE PPP LOAN PROCESS LONG ENOUGH FOR THE SBA TO RUN OUT OF FUNDS. Good to know my bank has my back!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch in Cocoa, FL is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does the Truist branch offer drive-through banking hours?
Yes, the drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday until 6:00 PM. It is closed on weekends.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours to receive a temporary debit card immediately, or by calling 844-4TRUIST (844-487-8487).
What services does Truist offer at this location?
This Truist branch offers various services including deposit transactions, business loans, mortgage loans, insurance, investment services, trust services by appointment, cash management, and foreign currency exchange.
How do I activate my Truist debit card?
You can activate your debit card online to enjoy convenient digital purchases and in-person payments using funds in your checking account.
What languages are supported at the Truist Cocoa branch?
The branch staff can assist customers in English and Spanish.
Where is Truist located in Cocoa, FL?
The Truist branch is located at 106 Brevard Ave, in the Brevard sublocality of Cocoa, FL 32922, United States.
Which nearby places can I visit before or after my bank appointment at Truist?
Nearby you can visit Painting with a Twist for art activities, Mystic Lobster Roll Company or Café Margaux for dining, and Whitley Bay Marina for boat services and scenic views.
Are there other financial institutions near Truist in Cocoa?
Yes, SunTrust Mortgage, Wells Fargo Home Mortgage, and other banking services like another Truist location are nearby, useful if you need mortgage or other financial services.
How can I get to Truist Cocoa branch using public transport or nearby landmarks?
You can use landmarks such as Cocoa Party Halls or Whitley Bay Cocoa Village for orientation when visiting Truist. Nearby popular spots like Avalon Strength and Fitness or South Cocoa Village can help you navigate the area.