Truist

2.3
44 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
581 E HIGHWAY 50, CLERMONT, FL
34711, United States

Hours

Reviews

2.3
44 reviews
5 stars
10
4 stars
5
3 stars
0
2 stars
2
1 star
27
  • AL
    Anderson Lizarazo
    1 day ago
    1.0
    The white lady teller was good and very helpful as I had a question regarding a certified check, but then the manager came and she was extremely rude, didn’t wanted to answer any question and was in other words kicking me out saying to come back Monday or Tuesday because they were closing soon (it was 11:42 am on a Saturday, they still had 18 min before closing). That Manger was very rude and unprofessional and straight up care less about the customer.
  • HA
    Hope AFFIRMED
    4 days ago
    1.0
    This branch is HORRIBLE!!! The manager is the worst. Customer Service sucks Bad!!!! The older white lady was pleasant. They were extremely unhelpful 2.4 they should be rated ZERO!!!!!!! They aren’t professional and clearly don’t know how to do their jobs. SMH… A waste of time.
  • TT
    Tyler
    Dec 26, 2025
    1.0
    Truist keeps cutting my interest for my money market account. I understand the fed dictates interest rates and the banks follow suit to match the fed however they slashed my rates from 4% down to 1.5% in one year. The federal fund rate was cut to 3.5% this year so why did my Truist interest rate drop so far below that? Go park your money in a bank that’s a little less greedy.
  • MR
    Maria Ross
    Sep 8, 2025
    1.0
    Never, have I ever in the 30+ years of my life on this earth, in the United States been told by a teller that I could not DEPOSIT money into an open bank account. My husband attempted to deposit money into his grandmother’s account because she is elderly and cannot use Zelle. The teller was so focused on informing my husband and I, that he could not give us her bank information, that he did not listen to our simple question despite us neither needing her information nor having asked him for her information. I would be confused but I believe I know and understand that this was a clear indication of profiling. I highly recommend banking elsewhere, anywhere else.
  • JD
    Jared D
    Jul 12, 2024
    1.0
    Dosent even deserve 1 star. By far the worst bank you will find. Save yourself and go absolutely anywhere else. BBT was good and suntrust was too but when they merged they became completely incompetent. USE CHASE BANK LIKE A NORMAL PERSON!!!! BBT sucks

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.