Truist

2.7
42 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1299 S MISSOURI AVE, CLEARWATER, FL
33756, United States

Hours

Reviews

2.7
42 reviews
5 stars
17
4 stars
0
3 stars
1
2 stars
1
1 star
23
  • AB
    a breezy
    Oct 14, 2025
    1.0
    no trash cans inside lobby how weird!!! Catherine needs a customer service class on how to deal with human beings
  • SB
    Selaha Brown
    Aug 18, 2025
    1.0
    VERY VERY DISAPPOINTED AN DISRESPECTFUL BRANCH MANAGER AN CLERK ….WENT TO TAKE MONEY OUT MY ACCOUNT AN THEY TOOK MY ID TOLD ME IM GIVING THEM TO MANY RED FLAGS BECAUSE I ASK WHY ITS TAKING SO LONG TO PULL UP MY ACCOUNT SMH SHE ASKED ME A MILLION TIMES THE SAME QUESTION /PLUS GAVE MY SOCIAL SECURITY NUMBER I WAS CALM STILL SHE TELLS HER BRANCH MANAGER I WAS LOUD WHEN I WALKED OUT THE OLDER GUY THAT WAS NEXT TO ME SAID ITS A SHAME HOW THEY TREATED ME AT THIS POINT IM DEALING RACISM. THIS BRANCH NEED TO BE LOOKING INTO. 100%
  • BS
    Buzz Survey
    Aug 8, 2025
    1.0
    Go to a different bank and NOT TRUIST, Guy teller had a cocky attitude and is NOT CUSTOMER FRIENDLY.
  • RB
    Rich B
    Jul 30, 2025
    1.0
    Online Bill Pay actually mails a paper check, which either never shows up (Thanks USPS) or is 8 days late. It’s 2025, get with the times. I can send money faster on a Facebook Marketplace deal!
  • CA
    Chris Alfonso
    Jul 18, 2025
    1.0
    if i could give zero stars i would. i went in to cash a check from a client who has written me checks in the past. i do not bank w/ truist but i wanted to cash e check and was willing to pay the $9 fee. the manager came out from the back and rudely said “ i don’t know you , you don’t bank w/ us , why are u here. i explained that i just wanted to cash a check bc it was only for $600 rather than mobile deposit in my back and wait a day to clear. she insisted on calling my client who wrote the check and when he didn’t answer they refused to cash it. they know my client personally and like i said earlier he has written me checks before, even earlier this week . i felt like i was profiled bc im latino and have tattoos. i felt totally disrespected and this is totally unacceptable

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.