Truist

2.7
46 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2110 GULF TO BAY BLVD, CLEARWATER, FL
33765, United States

Hours

Reviews

2.7
46 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
4
1 star
23
  • JR
    Jim Rudolph
    Sep 29, 2025
    5.0
    Lost my mortgage interest statement and went in, tail between my legs. Art Layliev got me fixed up in 20 minutes. Great service!
  • MR
    M R
    Sep 5, 2025
    1.0
    Horrible service! Not only did I have to wait on hold forever to get through online 2 days in a row, but 2 different people lied to me on how to resolve my situation. I was told all of my situation was noted and a quick stop in my local branch would resolve the issue. At my local branch I was told that there were No notes in the system. The customer service person in my branch does Not get preferential treatment or a express customer service line to help customers who have come in. She also had to wait forever on hold to get help. Absolutely horrible service all around.
  • RP
    Rachel Page
    Sep 3, 2025
    5.0
    Nothing but the best here. The teller(I'm sorry I forgot your name) and Art were extremely helpful in getting a mess of things sorted out for us. We appreciate every bit and can't say enough! We walked in a bit stressed and they both simplified things for us- walking out at ease and super happy! Thank you.
  • AB
    Alisha Brown
    Aug 1, 2025
    5.0
    I dont know what you guys issues are but i have had nothing but the best customer service from Summer. She always greets me with a smile and i have seen her be pleasant to customers in front of me everytime i visit. I do customer service for my job and most of the time its the customer that has issues and not the person giving the service. The other women at the bank also provide wonderful customer service and that is why I will continue referring and being a customer at this Truist location.
  • SN
    Stephanie Nguyet
    Jul 7, 2025
    2.0
    New customer, came into branch on Gulf to Bay to make initial deposit and the teller looked at me few times and did not care to acknowledge as she continues to chatter. Horrible! Thank goodness awesome customer service at branch on Sunset or I would've closed the account.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.