Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
26 reviews
5 stars
6
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1
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1
1 star
18
- TWTimothy WheelerFeb 28, 20231.0I come here ONLY do drop off work deposits. Every time they try to get me to sign up with them for my personal accounts. Once or twice I get, but every time? Stop it! You don’t offer me ANYTHING my current bank doesn't already. I get your corporate owners are probably pushing your employees to ask everyone every time, but I find my patience wearing thin and I don’t want to be rude to your employees but it’s coming. Do better and assume nobody wants to open anything unless they ASK YOU
- KSK SJun 21, 20221.0I live 2 minutes away from this bank and I'll still go completely out of my way to avoid it.. The worst customer service I've ever experienced from people who are supposed to be professional and helpful...
- MKMackenzie KellyApr 11, 20221.0Can never get anyone to help me over the phone. I regret starting my credit card journey here
- SWSabrina WJan 23, 20221.0Watch your deposits in the atm. I tried 3 different times and it kept saying it was $20 less than I gave it. But would give me back the full amount. I almost confirmed a deposit that was fn short.
- DTDebra ThroopOct 29, 20192.0It’s absolutely ridiculous how long people have to wait for simple transactions, they usually only have one teller to deal with the drive-through as well as the counter
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Countryside Mall branch?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What services and products does Truist offer at this branch?
Truist offers services including checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
How can I open a new account with Truist?
You can open a new account online, at a branch during business hours to receive a temporary debit card immediately, or by phone by calling 844-4TRUIST (844-487-8487) Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments securely.
What are the branch hours for Truist at Countryside Mall?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What languages are spoken at the Truist Countryside Mall branch?
Truist branch staff can assist customers in English and Spanish.
Is there an ATM nearby where I can access Truist banking services outside branch hours?
Yes, there is a Truist ATM located near the Countryside Mall branch for convenient access to banking services like cash withdrawals and deposits outside normal branch hours.
What are some nearby dining options I can visit before or after banking at Truist?
Nearby dining options include Chipotle Mexican Grill for Tex-Mex fast food, Starbucks for coffee and light meals, Moe’s Southwest Grill for Mexican cuisine, Kaia Bowls for smoothie bowls, and D’Lites for ice cream treats.
Are there retail stores close to Truist where I can shop after visiting the bank?
Yes, there are several retail stores near Truist including DICK'S Sporting Goods for sports equipment and apparel, Five Below for discount shopping, Chacos and Saucony for shoe stores, and DXL Big and Tall for men’s clothing and shoes.
Can I find real estate services nearby Truist if I am interested in buying or selling a home?
Yes, several real estate agents and agencies are located nearby, such as Rachel Mayhew Realtor, From Caves To Castles, Sugar Sand Homes Team, Teri Macdonald Realtor, and Berkshire Hathaway HomeServices Florida Properties - Countryside / Clearwater Office.