Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
26 reviews
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1 star
18
- AAAlfred AntonikFeb 5, 20255.0Excellent bank, see John Lien for all your banking needs. John takes care of his clients!
- MKMackenzie KellyApr 11, 20221.0Can never get anyone to help me over the phone. I regret starting my credit card journey here
- DTDebra ThroopOct 29, 20192.0It’s absolutely ridiculous how long people have to wait for simple transactions, they usually only have one teller to deal with the drive-through as well as the counter
- PRPreston RenfroMar 13, 20181.0Hardly a 1 star... very unprofessional, rude eye contact, had problems with my pin and initially they wanted to take my card away from me cause I didn’t have my I.d on me but yet they have my SSN my address and all my info, as I mentioned... so ofcourse they found a way (common sense) ridiculous...this happened before at the McMullen branch, I had no id and there was no problamo, you people truly need to wake up and stop acting like robots. Be there for humanity, cause we can tell you lost your sanity.... wake up. And take it easy. Waited for way too long just to receive a new dang PIN number. Hope you guys learned from that and life will be a lot more stress free if you take care of busy directly and correctly. You’d get a D in school in comparison to your customer service, need people there who actually can get things done and care fore humanity and not just be there for the mulah. Straighten up !! We are the people and we deserve better !!!
- CBChris BeckmanJan 12, 20181.0Thieves! They need a class action lawsuit brought against them for rearranging debits, so they can steal money!! Crooks Crooks Crooks!!! Oh and at this location, their banker John Lein (spelling?) Informed me that "they have a revolving door of customers." Basically if you close your account, they don't need you, and they don't care!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Countryside Mall branch?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What services and products does Truist offer at this branch?
Truist offers services including checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
How can I open a new account with Truist?
You can open a new account online, at a branch during business hours to receive a temporary debit card immediately, or by phone by calling 844-4TRUIST (844-487-8487) Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments securely.
What are the branch hours for Truist at Countryside Mall?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What languages are spoken at the Truist Countryside Mall branch?
Truist branch staff can assist customers in English and Spanish.
Is there an ATM nearby where I can access Truist banking services outside branch hours?
Yes, there is a Truist ATM located near the Countryside Mall branch for convenient access to banking services like cash withdrawals and deposits outside normal branch hours.
What are some nearby dining options I can visit before or after banking at Truist?
Nearby dining options include Chipotle Mexican Grill for Tex-Mex fast food, Starbucks for coffee and light meals, Moe’s Southwest Grill for Mexican cuisine, Kaia Bowls for smoothie bowls, and D’Lites for ice cream treats.
Are there retail stores close to Truist where I can shop after visiting the bank?
Yes, there are several retail stores near Truist including DICK'S Sporting Goods for sports equipment and apparel, Five Below for discount shopping, Chacos and Saucony for shoe stores, and DXL Big and Tall for men’s clothing and shoes.
Can I find real estate services nearby Truist if I am interested in buying or selling a home?
Yes, several real estate agents and agencies are located nearby, such as Rachel Mayhew Realtor, From Caves To Castles, Sugar Sand Homes Team, Teri Macdonald Realtor, and Berkshire Hathaway HomeServices Florida Properties - Countryside / Clearwater Office.