Truist

3.1
24 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
650 CELEBRATION AVE, CELEBRATION, FL
34747, United States

Hours

Reviews

3.1
24 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
0
1 star
11
  • LI
    Lynn I
    Oct 14, 2025
    1.0
    You call and call and they can't even be bothered to answer the phone. They never answered at all with over a dozen attempts during regular business hours. Terrible customer service!!
  • LA
    Lisa Arno
    Nov 3, 2023
    5.0
    I have a brain injury, that makes it hard for me to keep things in order. Yesterday I went to Truist in Celebration. I had the BEST banker, Alexandra Calderon. She was over the top nice, and as confused as I was, she was ALWAYS pleasant. The World needs more people like her. Sincerely, Lisa Arno
  • AA
    Ana
    Apr 7, 2023
    1.0
    The treatment is horrible dont go to Truist or this site!!! Ruth is the worst.
  • BJ
    Bernard Jansen
    Dec 8, 2021
    5.0
    Highly recommendable!!! We are from The Netherlands and had to open a bank account in the USA. With another huge American Bank we had a very unpleasant experience in long waiting time of hours on the phone with no result. We couldn't get in touch with them and couldn't set up an appointment. So we were prepared for the worst! Also reading reviews from other foreigners about opening a bank account in the USA. But...we were very much suprised by a real person on the phone answering our questions and setting up an appointment. Honestly, we couldn't believe it would all work out. But it did! Customer Service with capitals!!! This is the example of how it should be done! Very helpful, taking the time and answering all our questions! Even at the counter miss Diaz took the time to help us with a friendly smile! We would like to recommend this bank and give special thanks to miss Diaz, miss Rivera and miss Balladin.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.