Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
28 reviews
5 stars
11
4 stars
1
3 stars0
2 stars
2
1 star
14
- GPGia PerezAug 22, 20251.0Terrible customer service. Staff treats like you supposed to know everything and when you ask questions it’s like a bother. Not coming ever again to this branch.
- CDChristopher DownsFeb 27, 20251.0Rudest service agent I have encountered. This hands down has to be the worst branch in Casselberry.
- JPJorge PulecioFeb 19, 20251.0Terrible customer service.. wanted to withdraw $15k and was told that I needed to wait a week to order that amount. Its insane for a bank NOT to have these amounts of cash available. They are not overwhelming amounts of cash. According to Katreen Kadar; a week to request a $15.000 withdrawal from my business account!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Casselberry?
Truist in Casselberry is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does Truist in Casselberry offer drive-through banking services?
No, the Truist branch in Casselberry does not have drive-through banking services; the drive-through is closed all week.
What types of bank accounts can I open at Truist?
You can open checking and savings accounts at Truist. Checking accounts are good for daily transactions like debit card purchases and deposits, while savings accounts help you save money for goals or emergencies.
How can I open a new account at Truist Casselberry?
You can open a new account online, by phone, or by visiting the branch. Online applications require waiting a few days for materials by mail, while branch visits provide a temporary debit card immediately. Phone service is available Monday to Saturday.
What languages are supported at Truist Casselberry?
Truist Casselberry provides services in English and Spanish to accommodate a diverse clientele.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments linked to your checking account.
What nearby dining options are available near Truist in Casselberry?
Nearby restaurants include Bella's Pizzeria for pizza, Taco Bell for fast Mexican food, Panda Express for pan-Asian cuisine, and Steak 'n Shake for American fare such as burgers and shakes, all convenient for grabbing a meal before or after your visit.
Are there any local parks near Truist Casselberry for outdoor activities?
Yes, Lake Concord Park and Casselberry Parks & Recreation are nearby, offering lakes, playgrounds, and recreational activities ideal for a relaxing break or family outing after banking.
What nearby services can help me with financial or legal matters in Casselberry?
OMNI TAX & Multi-Service provides accounting, legal, and financial services close to Truist, which can be helpful for tax preparation or other financial planning needs.
Is there an ATM available at or near Truist Casselberry?
Yes, there is a Truist ATM nearby, allowing you convenient access to cash and basic banking transactions outside normal business hours.