Truist

2.4
41 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2223 DEL PRADO BLVD S, CAPE CORAL, FL
33990, United States

Hours

Reviews

2.4
41 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
1
1 star
26
  • JW
    John Windschauer
    Mar 30, 2022
    1.0
    Truist Branch Leader Casey Brock refused to issue me a Medallion Signature Gurantee even though I had all required paperwork & identification. After several false statements by him that my paperwork was not the most recent I called BlackRock (again for a 2nd time) in his office, with him, to see if I was correct. The BlackRock agent confirmed 3 times that I indeed had the most recent statement available. He also lied about calling someone above him twice while I was there at a bad attempt at acting like he cared. A big waste of time. Casey also had the nerve to imply my unsatisfied demeanor in his office was because of a family member passing away. No, you just are bad at your job Casey.
  • SJ
    sissi Juantorena
    Mar 18, 2022
    1.0
    Terrible 14 días para hacer efectivo mi cheque del trabajo,las transacciones instantáneas en otro banco en este un siglo ni aparecen,una hora si llamas por teléfono y para colmo en línea ni español tiene la banca
  • KK
    kris
    Nov 19, 2019
    1.0
    $7 to cash a check. If you're gonna take money from a SunTrust account holder be sure they add the ridiculous processing charge.
  • JC
    justin collier
    Dec 1, 2018
    1.0
    The worst bank I’m closing my account tomorrow, by far the worst, I’m in the negative only for one day, they will give me multiple fees, I went negative for only 12 hours and they gave me a fee even though right before midnight I made a deposit to cover it. This company does not care about their people and just wants your money, their phone service is very bad also and their Mobil app stops irking every other night and they’re constantly updating it. I’m probably switching to a new bank that cares
  • FM
    Flor Mendoza
    Aug 13, 2018
    5.0
    Muy profesionales, agradables, muy atentos con los clientes....

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.