At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I tried to deal with a Truist in Shippensburg, Pa. Rude and very unprofessional. I made an appointment, arrived early....25 mins .... and waited, no problem, meanwhile the tellerline was informing customers coming in the door they couldn't process cash deposits, nothing said to me. Three minutes before MY appointment, the woman on platform, took another customer into her office and proceeded to make me wait 5 minutes past MY app't time....ok....I get called in and she asks how she can help me....I made an app't to open an acct, shouldn't she know that already? I said I wanted to open a checking acc't....oh, we can't do that, you'll have to come back, computers are down. I asked WHY no one told ME that 20 minutes ago? And why would you take a rando customer before me, WITH an app't? She started CRYING!! I didn't raise my voice but it was obvious I was not happy! There was, eventually, THREE reps trying to explain THEIR incompetence!
They were RUDE and definitely unprofessional!
I was moving, reason why I was opening an acc't....there's a Truist in my new city. My experience with the Shippensburg branch and the reviews here.....NOPE!
RB
Richard Banks
Oct 17, 2025
5.0
Die Mitarbeiter haben eine hohe Motivation Herausforderungen zu lösen, denken und handeln kreativ.
KS
KingOf SWFL
Oct 10, 2025
1.0
This bank is a fraud ! They returned a coverd check. After I closed the accounts they refused to pay the interest from my moneymarket account. They have stolen the money from the check plus my interest !
CW
Carl Wolaver
Jul 17, 2024
5.0
Our local Punta Gorda branch is staffed with very friendly accommodating people, and always willing to help you.
YM
Yex Molina
Jul 16, 2022
5.0
Sonia es la mejor, habla español y te ayuda en todo! Keeley is very kind.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Cape Coral?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What services does Truist offer at the Cape Coral branch?
Truist offers a variety of services including deposit transactions, retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
What types of accounts can I open at Truist?
You can open checking accounts for everyday transactions and savings accounts for saving money towards goals or emergencies. CDs can only be opened at a branch.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487) from Monday to Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital purchases and in-person payments using your checking account.
What nearby places can help me find Truist in Cape Coral?
Nearby locations such as the BB&T ATM and Wells Fargo Bank can serve as landmarks to find Truist at 2510 Santa Barbara Blvd, Cape Coral.
Are there places to grab a meal near Truist?
Yes, near Truist you can visit Kumo Japanese Steakhouse for sushi and steak, Wingstop for chicken dishes, and 7 Sweepstakes which includes a fish and chips restaurant and an arcade.
Where can I get mobile phone services near Truist?
You can find several mobile phone stores nearby including Verizon Wireless Retailer Cellular Sales, Cellular Sales, Verizon, AT&T Authorized Retailer, and AT&T Store for various mobile and telecommunication needs.
What are the Truist branch's normal business hours?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I schedule an appointment or reservation with Truist?
You can schedule an appointment or reservation online via the Truist reservation URL provided for booking services.