At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Visited this branch on my lunch break to cash a check. There was only 2 people Karoline and Suzette in the entire branch working and they both seemed very unhappy. The lady at the counter was very rude. She has no customer service or communication skills. They had me wait for 30 minutes and then stated they could not validate the check to cash it. Refused to give me the branch manager's contact information. No wonder why this bank has such a poor reputation.
After I left I called the company that wrote the check. I verified with two different people that they had spoken with the branch employees and confirmed the check. There was no reason for them to not cash the check. They just refused. I feel very discriminated against.
BB
Badger Bee
Aug 15, 2025
5.0
I had a great experience and the tellers were all so nice and polite...sure this is Florida after all with our own style!
BG
Brian Grigo
Aug 5, 2025
5.0
Love the bank.. always easy get in an get out...
MK
Mary Kalabokis
Jun 17, 2025
1.0
Worst branch ever in SW Cape Coral. Every time I go in they cannot my transaction because the machine is broken. What a waste of my day. Miss Suntrust. They rocked.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Cape Coral?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open an account online, by phone, or in-branch. Online applications require waiting for card/cheques to arrive; visiting a branch allows you to get a temporary debit card immediately.
What types of accounts does Truist offer?
Truist offers checking and savings accounts. Checking accounts are for everyday transactions, while savings accounts help you save money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to use it for digital and in-person payments.
Where is Truist located in Cape Coral and what are its contact details?
Truist is located at 1533 Cape Coral Pkwy W, Cape Coral, FL 33914. Main phone number is +1 239-471-3891 and alternate phone is +1 800-382-3232.
What languages are supported at the Truist branch in Cape Coral?
Services are available in English and Spanish.
What financial services and products does Truist offer?
Truist provides services including checking, commercial credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Which nearby ATM options are available near Truist Cape Coral?
Nearby ATM options include Truist ATM, LibertyX Bitcoin ATM, Bitcoin Depot ATM, and Fifth Third Bank & ATM, providing convenient access to cash and currency exchange.
Are there any nearby places where I can send money or receive money transfers?
You can use Western Union located nearby for money transfer services, which might complement your banking needs at Truist.
What nearby amenities could I visit around Truist Cape Coral?
Nearby amenities include Walgreens pharmacy, FedEx shipping services, and local businesses like Cape Coral Fire & Security Systems. After banking, you can conveniently access these services.