Truist

2.8
28 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1533 CAPE CORAL PKWY W, CAPE CORAL, FL
33914, United States

Hours

Reviews

2.8
28 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
0
1 star
15
  • DJ
    Debbie Jimenez
    Sep 30, 2025
    1.0
    Visited this branch on my lunch break to cash a check. There was only 2 people Karoline and Suzette in the entire branch working and they both seemed very unhappy. The lady at the counter was very rude. She has no customer service or communication skills. They had me wait for 30 minutes and then stated they could not validate the check to cash it. Refused to give me the branch manager's contact information. No wonder why this bank has such a poor reputation. After I left I called the company that wrote the check. I verified with two different people that they had spoken with the branch employees and confirmed the check. There was no reason for them to not cash the check. They just refused. I feel very discriminated against.
  • BB
    Badger Bee
    Aug 15, 2025
    5.0
    I had a great experience and the tellers were all so nice and polite...sure this is Florida after all with our own style!
  • BG
    Brian Grigo
    Aug 5, 2025
    5.0
    Love the bank.. always easy get in an get out...
  • MK
    Mary Kalabokis
    Jun 17, 2025
    1.0
    Worst branch ever in SW Cape Coral. Every time I go in they cannot my transaction because the machine is broken. What a waste of my day. Miss Suntrust. They rocked.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.