Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
36 reviews
5 stars
16
4 stars
5
3 stars
1
2 stars0
1 star
14
- DSDanielle SelphOct 17, 20251.0Use this bank at your own risk. Their favorite past time is brutally abusing the elderly, terrible customer service, poor and predatory business practices. Their app is made to swindle you out of your money and the employees don’t care to help you with it. Use this bank at your own risk. Detangling my mothers finances after they almost bankrupted her with their fees and confusing app was the most disgusting way of doing business I have ever experienced. She’s on a fixed income. They didn’t even bother to look at her accounts before telling her it was user error. They have yet to return money they owe her. I’m willing to bet be filing complaints with all regulatory government entities. This branch made her sit in the lobby for 40 minutes while the staff could be seen chatting and socializing amongst themselves. It was a bunch of old people waiting so I guess they weren’t important. That’s ok, the credit union down the road had no problem whatsoever picking up her accounts, credit cards, loans, and other accounts. Since truist sees no value in these customers . . .
- RMRussell MartinAug 5, 20254.0We really like this location. They are freindy and greet you and ask how they can help you. Been to other locations in the area not even close. Its worth your time to try this location they make you feel like they do care and want to help you
- LALa AlexisJul 17, 20255.0I’m leaving a five star for a specific person at this specific location. After weeks of stress, silence confusion from multiple departments, Dusti Was the only person who treated Me like a human instead of just another account number. She called me to let me know personally, that my account has been unfrozen and even went the extra mile to look into compensating me for the time and stress that I’ve been through. Her professionalism, communication and compassion, turned a horrible situation into something manageable. I truly appreciate her follow through, her patience, and the respect that she has shown me during one of the most frustrating experiences I’ve ever had with a bank. To the higher-ups, You guys should be very grateful that you have someone like this on your team. Thank you, Dusti. You are exactly the kind of person every customer hopes to talk to in a crisis.
- SSSandpinesFeb 9, 20241.0Never answers their phone. Had to ask about my IRA accounts, had to go in person to ask a question, and they said they don't handle it, and there is no one I can talk to or call. Had to call another branch to get any information.
- RRRoninSep 28, 20201.0While trying to open a bank account, I was treated in an exclusionary and disrespectful manner by one of the Managers, Paul. Paul, said he did not like my tone. I have a high voice and a bit of anxiety. Paul, was unable to see anything other than what he wanted. His personal views clouded his ability to make a fair judgment of me.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Brooksville?
The drive-through is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and it is closed on Sundays.
What are the branch hours for Truist in Brooksville?
The branch is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
How can I open a new checking or savings account with Truist?
You can open an account online, visit a branch during business hours to open in person and receive a temporary debit card, or call 844-4TRUIST to open over the phone (available Monday through Friday 8 AM to 8 PM, and Saturday 8 AM to 5 PM).
Do I need a debit card or checks for checking and savings accounts?
Checking accounts are for daily transactions with debit card or checks, while savings accounts are for saving money for goals or emergencies. You can choose the option that best suits your needs.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account.
What services does Truist Brooksville offer?
They provide deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment services, treasury and trust services, foreign currency exchange, and more.
What languages are supported at the Truist Brooksville location?
The branch supports both English and Spanish for customer service.
Are there dining options near Truist Brooksville?
Nearby you can find restaurants like Chick-fil-A, MrBeast Burger, Ruby Tuesday, McDonald's, and Five Guys, great for grabbing a meal before or after your bank visit.
What nearby places can help make my visit to Truist convenient?
You can visit nearby Starbucks or Circle K for coffee or snacks, and Petco Animal Supplies if you have pets with you. Spectrum provides internet services nearby as well.
Are there places of interest near Truist for shopping or entertainment?
Yes, near the bank you will find RadioShack for electronics, Garden of Eden Bible Book Store for books, several shoe stores like Payless ShoeSource and Shoe Dept., as well as Redbox for movie rentals.