Truist

3.1
29 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1 E JEFFERSON ST, BROOKSVILLE, FL
34601, United States

Hours

Reviews

3.1
29 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars
1
1 star
12
  • OH
    Orion Haynes
    Aug 25, 2025
    1.0
    Worst bank in the history of doing good business anywhere. I’m actually embarrassed to call this place my bank, been thinking about switching for a long time, Ill say what everyone else says in their 1 star reviews, painfully slow, no one will greet you or let alone tell you a wait time or anything along the lines of them opening there own mouth. No one wants to work here. They just wanna sit and do nothing or do something so slow you decide to leave so they don’t have to deal with you, that’s my running theory atm. And if they are short staffed, start hiring. Get someone on the damn desk, it’s not hard to work a computer, a weekend of training. Do better.
  • CG
    Christian Gobert
    Aug 11, 2025
    1.0
    Worst bank ever!!!!!!! Sooooooooooo slow. Like snails. No one is ever staffed or doing their job!!!!!!!!!! So thankful I’m moving and don’t have to deal with these people ever again!!!!!!!
  • KJ
    Kristie Jetter
    May 30, 2025
    1.0
    This bank is not customer service friendly. I am made to feel like a number and a nuisance, not a customer. Additionally, they are chronically understaffed which I am convinced is a money-saving poor business tactic. Bottom line, I'm done with them and don't recommend.
  • JR
    Jon Rizzo
    Jul 29, 2024
    1.0
    Bank management VERY RUDE. CLOSING MY ACCOUNT TODAY.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.