Truist

2.6
81 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
655 W BRANDON BLVD, BRANDON, FL
33511, United States

Hours

Reviews

2.6
81 reviews
5 stars
25
4 stars
5
3 stars
4
2 stars
3
1 star
44
  • TM
    tatiana mesa
    2 days ago
    1.0
    This situation is extremely inconvenient, especially because this particular ATM is known to have recurring issues. Many customers have had similar problems, and it is concerning that the machine remains in service despite these ongoing malfunctions.
  • VA
    Valerie Anderson
    Sep 29, 2025
    5.0
    Best Truist branch out there! From David, the incredible branch Manager to all of the wonderful staff, they always greet me like I'm a member of thier family! I had some issues with the Plant City branch so started going out of my way to this wonderful place! David and the staff truly care about their customers, you will feel it the moment you walk in the door! They are so nice that I am considering transferring my personal accounts to Truist!
  • RV
    Ron Vincent
    Jul 16, 2025
    5.0
    Always friendly and prompt.
  • TD
    T D
    Jul 8, 2025
    1.0
    Aweful. I signed up with Truist for customer service and was mistaken. I went to a branch to get a payoff letter. Apparently, the only person able to do this is the General Manager, who was not working.... The tellers at Suncoast Credit Union can print payoff letters. This is not customer service. I tried calling to get a payoff. Letter and that was even worse. Had to verify exact dollar amount of the loan when I took it out. I had to verify the exact dollar amount and date of my last payment. I was then told the only delivery method is fax machine or mail. I will be closing all accounts with truist.
  • MS
    Mr. sirk
    Jun 23, 2025
    5.0
    Very fast and efficient, I was with an old lady and she was the nicest person ever. This place doesnt deserve bad reviews, and if so. it’s not their fault, it’s either policy rules or something else but certainly not the people. They don’t answer the phone fast because it doesn’t ring for them but it’s best to call around 1-2pm. Im coming more often this will be my local bank spot

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.