Truist

2.8
40 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5714 14TH ST W, BRADENTON, FL
34207, United States

Hours

Reviews

2.8
40 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
4
1 star
19
  • HG
    Harry gater
    Nov 3, 2025
    1.0
    Worst employees in a bank ever!
  • KT
    Kay Turner
    Oct 22, 2025
    1.0
    My account had a blocked company on it to not withdraw funds in the amount that they had been withdrawing. Paid for that finally got my money back so then the scammer puts in a different amount and Truist just let it go through. They say call back in five days and they’ll be able to give me an idea when or if they’ll put my money back in my account. I don’t think that this bank has their customers welfare in mind. I had a difficult time, talking with the fraud department as the person speaking did not speak English well enough that I could understand everything that was being said. I have to pay another fee close my account and open another account. But they still can’t tell me whether my account will be secure. I am searching for a new bank! I did not have these problems when it was BBNT!
  • SP
    Subhajit Patel
    Oct 14, 2025
    1.0
    This location is bad service, waste of time ,I made cash payment of my credit card still haven’t posted, previously I went to this location lady can’t deposit check and I went to university branch and they did it.
  • SM
    S Marr
    Oct 6, 2025
    2.0
    The wait at this branch is terrible Every time I make the mistake of going there I end up waiting in line a minimum of 20 minutes. There are never enough tellers scheduled to handle the volume for this branch. So poorly run!!! Just down the road is a branch on Cortez. They get you in and out quickly. I highly recommend going there instead.
  • AH
    AIMEE HILTZ
    Mar 3, 2021
    5.0
    When I called customer service on Monday they referred me to a local branch to verify my ID. I went to the branch in The Villages, Fl. over an hour wait to see banker. I was on my lunch break and unable to wait over an hour. I travel for my job and I am in Bradenton this week. Thanks to meeting Michael Haynes in the Bradenton 14th St location I have faith staying with Suntrust. I went in the Bradenton location to verify my ID. Walked in and Mr. Haynes was with a client. As soon as Mr. Haynes was done with client came out and introduced himself and helped me right away. I explained the issue and he help me. Within 20 minutes Mr. Haynes and the customer service rep on phone had me verify and my rent finally got paid. I would recommend Michael Haynes to everyone I meet here in Bradenton. His customer service was 4 stars out of this world. He should be going to locations showing other employees how customer service works. Wish I lived here and can do business with just him.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.