Truist

3.2
17 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1605 LAKEWOOD RANCH BLVD, BRADENTON, FL
34211, United States

Hours

Reviews

3.2
17 reviews
5 stars
7
4 stars
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1
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1 star
5
  • SH
    Shelana Hodge
    Jun 25, 2025
    2.0
    I'm not very happy with this branch. I've had mishaps with attempting to make deposits at the ATM. Either the machine is not accepting them or it doesn't record my deposit to my account causing me to have to call the institution to correct the error. When I tried to explain their machine's error, I felt like a criminal! They sounded like they didn't believe me. I was on the phone with them for too long explaining the problem. I offered what little evidence I had. It didn't spit out a receipt but you could easily count the money in the machine and determine that what I said was true! Then they blamed ME for using my husband's card for our joint account! I just tried to call this branch for a simple question. I got the never-ending loop with the automated answer machine. I live at least 30 minutes from any branch so it's a real hassle to have to drive there for a simple question but that's what I have to do. I was with BB&T before the merger and never had a complaint. Truist sucks! I've been with them a LONG time and I really don't want to have to go through the hassle of changing banks.
  • TR
    The Million Dollar Race
    Mar 18, 2025
    1.0
    Multiple bad experiences. Drive through takes forever, and today they didn’t have anyone in the building that could do a wire transfer. Not customer friendly.
  • JR
    Jeff Ryan
    Dec 1, 2023
    1.0
    Apparently no one here has been trained on how to answer a phone or answer a question for that matter without putting you on hold and then dropping the call. Three separate attempts, over 3 separate days. Horrible! 01-04-2024 They obviously don't monitor their reviews either, one month and nothing. Not even a call back from the branches I tried to get assistance from. Moving my money this week!
  • TM
    Thomas Monroe
    Feb 5, 2022
    5.0
    The Staff at this branch are always helpful and friendly.
  • SN
    Suzanne Nelson
    Apr 5, 2021
    5.0
    This location has closed and merged with Ellenton one. This phone number isn’t for this addresss

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.