First Citizens Bank

4.4
14 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
8891 Timberwilde Drive, Bonita Springs, FL
34135, United States

Hours

Reviews

4.4
14 reviews
5 stars
12
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0
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0
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1 star
2
  • MP
    Marc Shapiro (Marc L Shapiro P.A.)
    Jan 27, 2025
    5.0
    I have had the pleasure of referring several clients to Tony Tofani, Vice President and Financial Sales Manager at First Citizens Bank in Bonita Springs, Florida. This included start up companies and companies needing competitive rates on credit card processing. I am thoroughly impressed with his exceptional service. Tony's extensive knowledge of banking products and his commitment to understanding my client's financial needs made the entire process seamless and stress-free. His professionalism and personalized approach ensured that I received the best solutions tailored to my situation. I highly recommend Tony Tofani at First Citizens Bank for anyone seeking top-tier banking services in the Bonita Springs area.
  • RM
    Ryan Mercer
    Dec 12, 2024
    5.0
    Move my accounts to First Citizens. It was a seamless process. Tony Tofani, the branch manager was there to assist every step of the way. He made this transition easy!
  • SH
    Scott Hastings
    Jan 20, 2023
    1.0
    Matt their BSR has no business in any type of customer service or management position he’s rude and abrupt.
  • JJ
    Joe
    Aug 24, 2022
    5.0
    Awesome service! I have been doing business with this branch for over 15 years. Donna Zielinski, Matt LaFlamme and Tony Tofani are a credit to First Citizens Bank! They provide personalized service to all their customers. Thank you First Citizens for having great employees 👏!
  • BB
    Bam Bam
    Mar 31, 2022
    5.0
    What a great experience from all levels! The manager and team were incredibly helpful, thorough, and made sure everything was legit! They did send a client away trying to present something that wasn't correct and even then they went beyond and explained why they couldn't take it and what steps the client can do to fix. Everyone knows our names and it truly reminds me of Banking when I grew up. It was a partnership and no one was ever treated like a number as the big banks do!

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours for First Citizens Bank in Bonita Springs?

The First Citizens Bank at 8891 Timberwilde Drive, Bonita Springs, FL is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does First Citizens Bank in Bonita Springs offer drive-through banking services?

Yes, the bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, closed on weekends.